Credentialing Program Assistant

Summary

Responsible for working collaboratively with leadership, healthcare providers, the Credentialing & Privileging (C&P), administrative Specialists and other administrative teams in managing the Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations for the C&P programs, providing guidance on processes, requirements and implementation.

Duties

Duties: Process credentialing and privileging documentation for providers; Assemble credentialing packets for Medical Staff Committees; Generate credentialing reports (Report Cards, compliance tracking). Perform primary source verifications (licenses, NPDB, certifications); Review credentialing files for completeness and accuracy; Perform VetPro access reviews and ensure system compliance; Track FPPE/OPPE completion and monitoring requirements. Identify discrepancies and request corrections from providers; Conduct first-level review of FPPE/OPPE documentation; Analyze credentialing data trends and identify issues. Enter and maintain credentialing data in VetPro and databases; Track provider licensure, certifications, and expiration timelines; Maintain tracking systems for credentialing requirements; Track and process provider exit reviews and reporting requirements. Coordinate with external agencies (licensing boards, NPDB); Communicate deficiencies and requirements to stakeholders. Conduct audits of credentialing files and monitoring systems; Maintain documentation and audit trails for credentialing actions. Maintain credentialing records in compliance with regulations; Monitor credentialing workflows and ensure compliance timelines; Ensure compliance with Joint Commission and VA standards. Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor. Provide administrative and technical support to C&P program; Perform additional administrative support duties as assigned; Support special projects and credentialing initiatives. Communicate and coordinate with providers, clinical staff, and external entities. Extract and organize data from systems (Excel, databases); Support development of credentialing forms and tracking tools. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday to Friday 7:30 am to 4:00 pm, subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Position Description/PD#: Credentialing Program Assistant/PD03348A and PD03347A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/08/2026. To qualify at the GS-06 grade, you must have one year of specialized experience equivalent to the GS-05 level or higher and meet the specialized experience.Specialized Experience: Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation. To qualify at the GS-07 grade, you must have one year of specialized experience equivalent to the GS-06 level or higher and meet the specialized experience.Specialized Experience: Experience managing credentialing and privileging processes, including Focused Professional Practice Evaluations and Ongoing Professional Practice Evaluations activities programs. Experience utilizing computer software such as SharePoint, Microsoft Office Suite, and Adobe to create, edit, and maintain accurate documentation. There is no educational substitution for the GS-06 or the GS-07 level. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.