Protium Finance Limited
Customer Service Manager
Mumbai, Maharashtra, India
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- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 29 Sept 2026
Derived automatically from the posting. Upload your resume above to see how the role scores against it.
the posting
Job Description – Contact Center Manager (Retail Assets) Location: Goregaon Mumbai We are looking for an experienced Contact Center Manager to lead customer service operations for Retail Asset products. Key Responsibilities: Manage Inbound and Email Service operations. Monitor and improve Service Level, Average Handle Time (AHT), Abandonment Rate, Productivity, Quality, Automation and Customer Satisfaction . Drive service levels, productivity, quality, and customer satisfaction. Lead and develo…
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