Customer Service Representative

Work4u International is seeking a Customer Service Representative on behalf of our client on Kalyvia, Thorikou.

The role offers the opportunity to become part of a dynamic, international organization and contribute to the efficient management of customer orders, quotations, and day-to-day customer requirements.

Key Responsibilities

Manage incoming customer enquiries via telephone and email, ensuring prompt, professional, and accurate responses.

Receive, process, accurately enter, and systematically monitor customer orders through the company’s ERP and internal systems.

Manage quotations and orders, ensuring accuracy, completeness, and timely system updates.

Coordinate effectively with customers and internal departments to ensure the smooth and timely processing of orders.

Monitor the progress of customer requests and orders, ensuring appropriate follow-up and timely communication.

Maintain accurate and up-to-date customer and order information within the relevant systems.

Provide a consistently high standard of customer service while ensuring adherence to established company procedures and processes.

Candidate Profile

Previous professional experience in Customer Service, Order Management, or a related position will be considered an asset.

Strong computer literacy and confidence in working with business management systems.

Professional proficiency in English , both written and spoken.

Proficiency in Microsoft Office , particularly Outlook, Word, and Excel .

What client offers

Competitive compensation package.

Private medical insurance plan.

On-site company restaurant.

Professional development and continuous training opportunities.

Modern and safe working environment.

Stable and collaborative work environment within an international multinational group.