Customer Success Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Coordinator based in Brazil.

This remote role is an opportunity to combine your passion for English teaching with customer success and relationship management. You will act as a key point of contact for learners, helping them navigate their learning journey and achieve meaningful results. The position combines onboarding, ongoing support, problem-solving, and proactive customer engagement. You will collaborate with different teams to improve processes and elevate the learner experience. The role also involves analyzing customer feedback and usage to identify opportunities for improvement and growth. It is well suited to a self-directed professional who enjoys helping people, communicating in English, and working in a dynamic international environment.