Customer Success Coordinator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Coordinator based in the United States.

• This is a customer-focused role supporting clients throughout their onboarding and ongoing journey with a fitness and wellness platform.
• You’ll serve as a key point of contact for new clients, helping them navigate programs, answer questions, and overcome onboarding barriers.
• The role combines relationship building, proactive support, retention, and identifying opportunities for continued engagement.
• You’ll collaborate closely with customer success, coaching, operations, and leadership teams to resolve issues and create a seamless client experience.
• Success is measured through client satisfaction, responsiveness, onboarding progress, retention, and contribution to renewals and expansion opportunities.
• This is a high-energy, fully remote environment suited to someone who is empathetic, organized, proactive, and passionate about helping people achieve their goals.