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Pocket FM

Customer Success Executive

Bangalore, Karnataka, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
30 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

At Pocket FM, millions of users come to binge stories every day. Our Customer Support team ensures that every listener gets a smooth, helpful, and reliable experience across touchpoints. We’re looking for customer-focused professionals who can communicate clearly, solve problems with ownership, and turn user feedback into meaningful insights. What you’ll do Manage user queries across email, chat, app reviews, social media, and other digital channels Respond with empathy, clarity, and profession…

Original posting on Pocket FM's site ↗

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