Customer Support Specialist

Working at Omnisend is... kind of boring . Not the soul-crushing kind, more like smart people doing great work without chaos or drama. That’s because we focus on what matters. No pointless meetings, micromanagement, or unnecessary bureaucracy getting in the way. And when we're not sure what the next move should be, we test it — we're data-driven, and insights beat gut feelings every time. Same goes for how we treat each other. Feedback here is honest, because people actually listen, and there's no room for egos or hand-holding. Everyone's an experienced professional who moves fast and adapts easily. All of this matters, because Omnisend is customer-funded and customer-driven, so our work stays rooted in solving real problems for ecommerce brands. Results > promises. And when the work's done, we know how to enjoy it — the grown-up kind. Workations, team gatherings, the occasional party. Nothing forced, no awkward icebreakers. We genuinely like being around each other.

We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.

Great marketing doesn’t need to be expensive—our customers prove that every day.