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Jobgether

Database and AI Support Engineer

India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
Remote-friendly
First seen by hirly
2 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Database and AI Support Engineer based in India.

  • This is an experienced technical support role focused on databases, cloud infrastructure, and modern AI systems.
  • You will help customers troubleshoot complex database, Kubernetes, networking, and infrastructure challenges in production environments.
  • The role combines deep database expertise with practical knowledge of LLMs, embeddings, vector search, and retrieval-augmented generation.
  • You will investigate technical issues, analyze logs, identify root causes, and work closely with Engineering and Product teams to resolve complex problems.
  • You will also contribute to customer success by translating technical concepts into clear, actionable guidance for both technical and non-technical audiences.
  • The position offers exposure to multimodel data technologies, cloud-native infrastructure, and the evolving foundations of enterprise AI.
  • This remote opportunity is suited to a collaborative problem-solver who enjoys technical ownership, customer interaction, and working at the intersection of data and AI.
Original posting on Jobgether's site ↗

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