DELIVERY DRIVER SUPERVISOR

Description

The Delivery Driver Supervisor oversees and mentors the delivery team. In addition, this position delivers products to assigned accounts and rotates and merchandises products when needed.

Requirements

QUALIFICATIONS:

Strong communication and interpersonal skills, builds relationships with team members, develops team cohesion and skills, and encourages input from all

Robust organizational and time management ability, coordinates work schedules and deliveries, and meets deadlines

Keen problem-solving capability, focused on increasing warehouse and routing efficiency and safety, strengthening supportive team culture and managing costs

Self-motivated, results-driven and committed to providing best-in-class service

Acts with honesty and transparency and treats others with respect, dignity and fairness

Fosters an inclusive culture, building teams that are collaborative, supportive, open to different perspectives and driven to success and professional growth

Able to reach, twist and bend, and get in and out of truck repeatedly throughout the day

Able to lift up to 175 lbs. multiple times a day

Can operate a 2-wheel hand cart on stairs and operate power assisted cart equipment

Can read, write, add, subtract, multiply and divide at high school equivalency level

Proficient using a computer or tablet and able to learn job specific programs

Must have a valid Driver’s license Class A CDL

Must pass a pre-employment drug screen and lift test

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Provide job training to drivers.

Be available and accessible to assigned people at the beginning of day to provide direction, feedback and handle any issues.

Monitor delivery persons’ efforts in stock rotation, code dates, pricing, POS placement, display building, cooler and shelf stocking, customer service and other assigned responsibilities.

Ride with Drivers on a regular basis to evaluate overall job performance.

Maintain updated routing and schedule information by route.

Create work schedules related to sick leave, vacation and injuries.

Follow up on all complaints in close coordination with the appropriate supervisor to ensure problems are solved and to prevent recurrence.

Ensure all program, pricing and promotion information is reviewed with and given to all delivery personnel each month.

Update and maintain D.O.T. Driver Files.

Conduct all GB required employee growth conversations with team members (such as Performance Conversations and CNDs).

Foster a collaborative and positive team environment, promoting open communication and knowledge sharing.

Perform other duties as assigned by supervisor.