Designer

We are currently seeking a Designer to join our team in Ottawa.

In this role, you will support web design projects and tasks, email marketing campaigns, and brand design initiatives, contributing to visually compelling and user-friendly experiences. Your work will help businesses establish or strengthen brand identities, enhance marketing efforts, and optimize user engagement across platforms.

The ideal candidate is a self-starting, enthusiastic, and driven professional with a solid foundation in design and UX best practices. They should be comfortable working in a collaborative team environment, directly engaging with clients, and confidently presenting creative concepts.

This is a hybrid role, requiring in-office work three days per week. The Designer reports to the Design Lead and collaborates closely with designers, developers, and marketing professionals to deliver high-quality creative solutions.

Primary responsibilities would include:

Digital, Web & Creative Design

Manage and execute creative and digital projects across their entire lifecycle from concept to delivery

Wireframe, design, and prototype UI components, landing pages, and full websites, from low-fidelity sketches through to high-fidelity, developer-ready deliverables

Develop brand identities and creative concepts through research and exploration, including logo concepts, colour palettes, typography systems, moodboards, and stylescapes

Apply user experience best practices throughout the design process, ensuring interfaces are intuitive, accessible (WCAG-compliant), mobile-responsive, and optimised for conversion

Ensure all design work is consistent with established brand guidelines and contributes to a cohesive visual identity across all touchpoints

Support with the creation of internal marketing materials such as slide decks, document templates, webinar assets etc. as needed

Stay current with web design trends, accessibility standards, and emerging tools to continuously elevate the quality of design output

Email Marketing

Design, build, and maintain responsive, on-brand email templates for use across one-off, recurring, and automated campaigns in platforms such as Mailchimp, ActiveCampaign, etc

Create and manage design assets for email campaigns including promotional banners, headers, and supporting graphics that are optimized for web and email rendering

Build and configure drip campaigns and automated email flows, populating templates with design assets and content in collaboration with the team

Support with audience list management and segmentation

Ensure all email design work meets technical requirements for deliverability, accessibility, and cross-client compatibility (desktop, mobile, dark mode, etc.)

Project Management & Collaboration

Work closely with project managers and clients to provide clear, timely project updates and detailed design notes that keep projects on track

Participate in client-facing design reviews and presentations, clearly communicating design rationale and incorporating feedback effectively

Be accountable to individual and department objectives and key results (OKRs)

Qualifications & Skills

2+ years of professional experience in graphic, digital, or web design

Experience with branding projects, from concept research through execution and delivery

Strong understanding of design and UX best practices, including responsive and accessible design

Familiarity with email marketing platforms such as Mailchimp, Klaviyo, or ActiveCampaign, including audience list management and segmentation

Ability to manage multiple projects and meet deadlines in a fast-paced environment

Strong communication and presentation skills, with the ability to explain design decisions to clients and internal stakeholders

Proficiency in Adobe Creative Suite and Figma; Webflow experience is a plus

A basic understanding of HTML/CSS is beneficial

An online portfolio showcasing brand, email, and web design work

Compensation Package

$50,000 - $70,000 / year + benefits

Profit sharing program (DPSP)

Paid vacation, sick, and personal days

Education and personal development budget

Wellness budget

If you’re excited about working in a dynamic, creative environment and making an impact through design, apply today!