Digital Imaging Technician

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Fame House, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more.

How we LEAD

Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent.

At Digital Creative & Expereince, exceptional content starts with exceptional execution. Across artist campaigns, e-commerce experiences, product launches, social content, and brand storytelling initiatives, our Content & Experience team creates visual experiences that connect artists, brands, and audiences around the world.

As content production continues to evolve, the importance of technical excellence, workflow consistency, and media integrity has never been greater. The Digital Imaging Technician plays a critical role in ensuring productions operate efficiently, assets are captured and managed correctly, and creative teams can move confidently from production through post-production without compromise.

This role sits at the intersection of technology, production, and creative execution, helping ensure every production is built on a foundation of reliability, quality, and operational excellence.

How You’ll CREATE

The Digital Imaging Technician is responsible for managing technical production workflows, media handling, imaging integrity, and on-set technical operations across Content & Experience productions.

Working closely with Directors of Photography, Producers, Editors, Photographers, Camera Operators, and Post Production teams, this role ensures assets are captured, processed, backed up, organized, and delivered according to established technical standards and production requirements.

Beyond supporting individual productions, the Digital Imaging Technician contributes to the development of scalable production workflows, technology standards, and technical best practices that improve efficiency, consistency, and quality across the organization.

This role combines deep technical expertise with strong operational discipline and problem-solving skills, serving as a trusted technical partner throughout the production lifecycle.

Technical Production Operations

Lead technical workflow management across video, photography, and hybrid productions

Establish and maintain media management standards throughout production activities

Configure and manage camera, monitoring, recording, and data systems

Ensure technical consistency across production environments and projects

Support Directors of Photography and camera teams with technical setup and troubleshooting

Monitor image quality, color accuracy, exposure consistency, and recording integrity throughout productions

Ensure production assets meet technical specifications and quality requirements

Media Management & Asset Integrity

Manage ingestion, verification, organization, and backup of production assets

Maintain secure and reliable media management workflows

Ensure all footage, photography, and production assets are correctly archived and documented

Establish redundancy and backup procedures that protect asset integrity

Coordinate asset handoff processes between production and post-production teams

Maintain file naming, metadata, and organizational standards

Workflow Development

Develop and improve production-to-post-production workflows

Establish technical standards and best practices across content production

Identify opportunities to improve efficiency, consistency, and scalability

Support implementation of new production technologies and systems

Collaborate with Editors and Post Production teams to optimize delivery workflows

Ensure production pipelines support evolving business and creative requirements

Technical Leadership

Act as the primary technical resource on production sets and studio environments

Troubleshoot equipment, workflow, and technical issues during production

Provide guidance on formats, codecs, color workflows, and media management practices

Support training and onboarding related to production technology and workflows

Partner with Grip & Equipment, Production, and Creative teams to ensure operational readiness

Contribute to future planning around production technology investments and capabilities

Bring Your VIBE

4-8 years experience in digital imaging, technical production, post-production workflows, broadcast operations, or related production environments

Strong understanding of camera systems, recording formats, codecs, color management, and digital imaging workflows

Experience supporting video, photography, ecommerce, campaign, and content productions

Knowledge of media management, backup systems, storage solutions, and asset workflows

Experience working with post-production teams and editorial pipelines

Strong troubleshooting and technical problem-solving abilities

Exceptional attention to detail and process discipline

Ability to remain calm and solution-oriented in fast-paced production environments

Strong communication and collaboration skills

Passion for technology, production, innovation, and content creation

Success Looks Like

Production assets are consistently secure, organized, and technically accurate

Productions operate efficiently with minimal technical disruption

Camera and production teams trust technical guidance and workflow support

Asset handoffs between production and post-production are seamless

Technical standards are maintained across all productions

Workflow improvements drive efficiency, consistency, and scalability

Content quality is protected through strong technical leadership and operational excellence

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

Comprehensive medical, dental, and vision coverage

Including 100% coverage for out-patient in-network mental health services

Fertility coverage for eligible medical plan participants

Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up t