Director, Business Operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Business Operations based in United States.

• This role owns workforce management for a major revenue channel, with responsibility for clinician capacity, retention, utilization, and credentialing throughput.
• You’ll connect operational performance directly to revenue, gross margin, and unit economics, creating clear visibility into the drivers behind business results.
• Working across Clinical, Recruiting, Credentialing, Operations, Finance, Product, Engineering, and Go-to-Market, you’ll influence teams without relying on direct reporting lines.
• The position combines hands-on analysis with strategic operational leadership, requiring you to investigate problems, identify root causes, and turn insights into action.
• You’ll build repeatable systems for forecasting supply and demand, improving workforce performance, and reducing operational friction as the organization scales.
• AI, automation, analytics, and process optimization will be important tools for making workflows more efficient and scalable.
• This fully remote opportunity is suited to an execution-oriented operator who is comfortable with ambiguity, owns measurable outcomes, and communicates effectively with senior executives.