Director, Compliance (Compliance Risk Monitoring) Global Projects

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across multiple domains, ensuring they are effectively embedded into the organization and executed with rigor.

You will act as a strategic partner to business and functional leaders, driving compliance program governance, risk management, and remediation efforts while operating in a fast-paced, rapidly evolving global environment.

What You Will Do

Develop and manage compliance programs across key domains including Health & Safety, Fire Safety, Fair Trade, HR, Product & Trade, Environment, Last Mile Logistics, Trust & Safety, AML/Sanctions, Data Privacy, Ethics & Anti-Corruption, and Financial Crime

*Manage 1 to 3 assigned compliance domains based on expertise, with global coverage across compliance projects

Drive program governance by establishing timelines, tracking progress, and ensuring delivery of key compliance priorities

Develop and maintain centralized risk tracking systems to monitor compliance gaps and remediation progress

Ensure timely identification, escalation, and resolution of non-compliance issues across the organization

Collaborate closely with compliance domain leaders and cross-functional stakeholders to ensure program effectiveness and alignment

Prepare and communicate reports, dashboards, and metrics on compliance program performance, including risk status, legal registers, monitoring activities, and compliance priorities

Partner with senior leadership to drive remediation efforts and strengthen compliance controls

Drive continuous improvement initiatives to enhance compliance frameworks, processes, and organizational awareness

Promote a strong compliance culture by embedding policies, standards, and expectations across the organization

Basic Qualifications

Bachelor’s degree in Law, Business, Finance or related field

10+ years of experience in compliance, risk management, or related areas

Strong project management and organizational skills with the ability to manage multiple priorities under tight deadlines

Experience in compliance program management and risk assessment methodologies

Analytical mindset with the ability to evaluate complex risks and develop practical solutions

Excellent communication and stakeholder management skills

Ability to work independently in a fast-paced and ambiguous environment

Preferred Qualifications

Broad knowledge across multiple compliance domains

Experience managing compliance programs in e-commerce, technology, or logistics environments

Global or regional compliance program management experience

Strong influencing skills and ability to partner with senior leadership

Advanced degree or professional certifications (e.g., CAMS, CIPP, CPA, JD)

Strong organizational and program management skills

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/