Dock & Donations Coordinator

Description

• Team: Warehouse
• Reports To: Heart Assistant Manager
• Status: Full-Time, Non-Exempt (40 hours/week)

This role is responsible for the daily operations of HRM’s dock and the Heart Distribution Center to ensure a safe working environment and a good flow of donations for our volunteers to sort through.

Requirements

• •Dock operations: Staff/volunteer supervision, safety, cleanliness, equipment maintenance, load staging, and loading/unloading.
• •Equipment: Pallet jacks, forklifts, baler, freezers, and box trucks, including inspections and ensuring operability.
• •Donations: Pickup, receiving, storage, delivery, and coordinating volunteer drivers.
• •Distribution Center: Maintaining organization and supporting staff, partners, and volunteers.
• •Safety & compliance: Health, safety, cleanliness, hazard identification, maintenance, product handling, and customer-service policies.
• •Additional store support: Home Depot kitchen and bath assistance, store events/promotions, and improving customer experience.
• •Transportation: Ability to operate a box truck with a DOT card.

Education & Experience

Required

• •High school diploma or GED
• •Associate or bachelor’s degree preferred.

Competencies

• •Demonstrates a personal commitment to HRM's mission and the ability to prayerfully discern and respond to the leading of the Holy Spirit in ministry.
• •Strong relationship-building skills with the ability to engage people from diverse backgrounds, personalities, and leadership styles.
• •Demonstrates initiative, problem-solving, and creative thinking.
• •Collaborates effectively across departments and contributes to a unified team culture.
• •Strong organizational and multitasking skills.
• •Excellent interpersonal and communication skills.
• •Ability to lead and motivate a diverse team.
• •Proficiency in basic computer applications (e.g., Microsoft Office, Google Suite, POS systems).
• •Forklift certification.

Working Conditions & Physical Demands

• •The schedule includes Saturdays, evenings, and extended hours as ministry needs require.
• •Ability to sit, stand, and walk for extended periods.
• •Frequent use of a computer, keyboard, and mouse.
• •Ability to lift and carry up to 60 pounds.
• •Regular onsite work is required.
• •Comfortable working in a fast-paced and dynamic environment.
• •Ability to pass a health exam to get a DOT Card

Employment Notice

HEART Response Ministry is a Minnesota nonprofit organization that is exempt from contributing to Minnesota Unemployment Insurance. As a result, employees are not eligible for Minnesota unemployment benefits upon separation from employment.