Documentation Specialist

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Documentation Specialist based in the United States.

• This fully remote role supports medical review operations by coordinating documentation related to positive drug-testing results.
• You will communicate with healthcare professionals, pharmacies, physicians, and other authorized sources to obtain and verify relevant information.
• The position plays an important role in helping medical review teams reach accurate and timely determinations.
• You will manage documentation queues, investigate discrepancies, and ensure records are complete and properly entered into internal systems.
• Success in this role requires strong attention to detail, confidentiality, organization, and professional communication.
• You will work independently after training while collaborating closely with internal teams and escalating issues when needed.
• This is an opportunity to contribute to a healthcare-focused environment where accuracy, responsiveness, and service quality are essential.