E-Commerce Fulfillment Associate

Job Description

The Business:

NET-A-PORTER GROUP is the world’s leading online luxury fashion retailer. The Group is a Global company with Anglo-Italian roots, the result of a game-changing merger between YOOX GROUP and THE NET -A-PORTER GROUP in 2015.

YOOX NET-A-PORTER GROUP is a unique business with an unrivalled offering including multi-brand in-season online stores NET-A-PORTER and MR PORTER , and multi-brand off-season online stores YOOX and THE OUTNET, as well as numerous ONLINE FLAGSHIP STORES, all “Powered by YNAP”.

The operations team are now seeking a talented Fulfilment associate to join the team based in our offices in Mahwah, N.J.

Essential Duties and Responsibilities of an E-Commerce Fulfilment Associate

• Ensure all merchandise is allocated to the correct customer order
• Inspect garments to ensure quality and verify all tags are attached and item have the correct SKU
• Properly process defective/ faulty merchandise
• Ensure quality, delivery and other objectives are met
• Maintain a clean work environment by keeping area free of trash and product in correct locations
• Prepare and pack orders according to company standards, including processing UPS shipping labels on boxes

Required Knowledge, Skills and Abilities

• Must have a High School diploma or equivalent
• Must be able to read, write and take direction in English
• Proficient with computers is a must (Microsoft Word, Outlook, Excel; Internet)
• Strong initiative and self-driven, ability to multi-task and maintain organization
• Prior experience working in a team environment and independently
• Previous retail and/or gift wrapping experience preferred
• Fashion and or luxury experience a plus

• Work Environment
• Time will be spent in the warehouse, or loading dock receiving and transporting deliveries.
• Moderate to heavy physical labor such as lifting and moving heavy items is required on a regular basis.
• Temperature in the warehouse or dock varies according to external climate.

Dress code:

Black shirt / black pants

Comfortable sneakers

No jackets, hoodies, loose fitting clothing,

No open toe shoes, high heels, “Ugg style” boots.

Hair – Must be kept very short, put up in a bun, or put inside a hair net supplied by the Company

No hats, shorts, short skirts, leggings or athletic apparel

General Warehouse rules:

Food/ Drink strictly prohibited (except water)

No ear buds, head phones

No use of cell phones

NO bags, packages (i.e. clear bags, brown boxes, signature boxes, and shopping bags), duffle bags, hand bags, Backpacks, and/or any other forms of bags and packages are allowed on the warehouse floor. All forms of bags and packages entering and/or exiting the Warehouse must be searched and inspected by Security.

Location: Mahwah, NJ

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.

If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.

Experience Level: Entry levelWorkplace Type: On-site