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Aah

EAP Counselor

Atrium Health Wake Forest Baptist - Medical Center Blvd, Winston Salem, NC

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
27 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Department:

12606 Enterprise Corporate - Employee Assistance

Status:

Full time

Benefits Eligible:

Yes

Hou rs Per Week:

40

Schedule Details/Additional Information:

M-F

Some evenings

Some Call

Pay Range:

$33.05 - $49.60

Essential Functions

Conducts assessments with EAP clients, formulates appropriate counseling goals, and performs counseling or a referral to meet the client's needs.

Provides short-term counseling for clients not needing extensive treatment from an outside source.

Provides follow-up with clients to evaluate continuity and effectiveness of the outside services, if referred.

Serves as liaison between the client and their employer, HR department, and/or outside referrals for mandatory referrals or clients referred for drug positives as outlined in the specific company's policy.

Provides a broad range of presentations to assist employees in coping with problems or issues which have been identified by EAP experience, staff and management requests, or Advocate Health requests.

Provides orientations to employees and management for both internal and external clients.

Offers consultation services to management/leadership.

If full-time or part-time, is an account manager for external contracts (PRN counselors are not responsible for these items).

If full-time or part-time, participates in the on-call rotation for after-hours emergency coverage; PRN counselors do not cover call.

Recognizes and responds to emergency situations and handling them effectively as outlined in the EAP protocols, which may require coverage outside of normal working hours.

Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record keeping, development of protocols, and program development.

Assists with the functions necessary to run an office, including answering phones, filing, general office duties, and other tasks as determined necessary by the EAP Director.

Participates in EAP, Departmental, Hospital, and Advocate committees, task forces, and other assignments as requested by the EAP Director or Hospital Administration.

  • Physical Requirements
  • Adequate vision is required for behavioral observations of clients to be alert for emergency and/o unsafe conditions. Adequate hearing is required for providing counseling services. Proper speaking and language skills are required to provide counseling. Stretching and bending may be required. Lifting ten pounds may be required. Capacity to sit for long periods of time.
  • Education, Experience and Certifications.
  • Master's degree in psychology, counseling, social work or related field required. Current professional licensure in the state of the counselor's practice required to practice counseling. 3 years experience in EAP related service preferred. CEAP certification preferred.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

Premium pay such as shift, on call, and more based on a teammate's job

Incentive pay for select positions

Opportunity for annual increases based on performance

Benefits and more

Paid Time Off programs

Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

Flexible Spending Accounts for eligible health care and dependent care expenses

Family benefits such as adoption assistance and paid parental leave

Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Original posting on Aah's site ↗

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