Fleet & Asset Operations Manager

Job Summary

The Fleet & Asset Operations Manager is a key member of the Business Operations organization and is responsible for all areas of fixed asset management, including fleet, capital equipment, and facilities. The Fleet & Asset Operations Manager is the primary driver of asset performance, fleet & asset strategy and standardization across brands, improvement efforts, issue resolution, risk mitigation, safety, cost management and on-going continuous improvement. They will support optimizing multimillion annual asset spend via data driven decision making and capital planning.

This position will translate department strategy into specific roadmaps, key performance indicators and metrics for measuring progress. Collaborates with site operational and functional leaders to develop a high-performance culture by meeting overall operational objectives and implementing standardized processes and procedures that increase gross margin and minimize cost while maximizing the value delivered to our field. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.

Key Responsibilities

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Implement Strategies: Develop and execute multi-year strategies to improve fleet and asset utilization, reduce costs, and enhance service quality.

Partnerships: Partner with Field Operations, Finance, and Brand leaders to ensure fleet and fixed assets, and facility supports revenue growth and service excellence.

Data Analysis: Build and leverage asset analytics and reporting capabilities to enable data-driven decisions. Translate data into actionable insights for operations leaders. Standardize reporting across all brands for visibility and accountability.

Leadership: Collaborate with business leaders to develop and define best-in-class practices for drivers and vehicles, fostering a culture of safety and excellence.

Change Management & Influence: Lead enterprise-wide change initiatives across multiple brands with varying maturity levels. Influence stakeholders without direct authority to drive adoption of standardized programs. Build strong relationships with field leaders to ensure alignment and execution

Fleet Operations

Oversee Fleet Operations: Serves as the primary liaison between field operations, home office, and fleet management company to ensure that vehicle data, programs and policies are in place and accurate. Manage daily operations of our fleet, ensuring optimal performance and efficiency.

Vendor Management: Work with fleet management company, vehicle vendors, repair facilities, insurance providers/brokers and others to ensure optimal performance of fleet. Identify potential cost savings through active negotiations. Own relationships with: Fleet Management Companies (Holman), Telematics Companies (Samsara), OEMs and Vehicle Suppliers, Maintenance networks and fuel providers.

Repair & Maintenance (R&M): Oversee preventive maintenance and repair programs across the fleet to maximize vehicle uptime and useful life. Monitor R&M spend and trends, manage repair network performance, and identify opportunities to reduce cost per vehicle.

Compliance & Safety: Ensure fleet compliance with all applicable regulations, including DOT, OSHA, and state emissions requirements (e.g., CARB), as well as vehicle registration, licensing, and insurance administration. Support the risk and safety team on accident prevention programs and support claims resolution.

Capital Equipment (Fixed Assets)

Asset Register & Accuracy: Maintain an accurate fixed asset register for capital equipment in partnership with Finance, ensuring asset records, locations, and assignments are current across all brands.

Capital Planning & Replacement: Build and maintain capital planning and replacement models for capital equipment, aligning replacement cycles with depreciation schedules, downtime risk, and field productivity.

Lifecycle Management: Oversee acquisition, deployment, redeployment, and disposal of capital equipment across brands, ensuring assets are utilized effectively before new purchases are approved.

Standardization: Define standard equipment specifications across brands to leverage purchasing scale and simplify maintenance and support.

Scope: Small tools and consumables below the company's capitalization threshold remain managed at the brand and warehouse level.

Facilities Operations

Facility Support & Expansion: Support facility expansion, relocations, renovations, and new site openings, including site evaluation, due diligence support, lease coordination, project oversight, and operational readiness.

License & Permit Management: Manage facility-related licenses, permits, and registrations across all brands, ensuring accurate records and timely renewals.

Facility Vendor Coordination: Coordinate contractors, brokers, landlords, and service providers supporting facility projects to ensure on-time, on-budget delivery.

Scope: Day-to-day maintenance, facility operations, and site management remain with local brand and site leadership, with this role providing standards, project coordination, vendor support, and enterprise oversight as needed.

Project & Stakeholder Management

Lead and manage cross-functional projects from initiation through execution, ensuring timely delivery and measurable outcomes.

Serve as a liaison between technical teams and business stakeholders to ensure project alignment and effective communication.

Perform other related duties as assigned, contributing to the overall success and agility of the organization.

Perform other related duties as assigned.

Fleet Operations

Oversee Fleet Operations: Serves as the primary liaison between field operations, home office, and fleet management company to ensure that vehicle data, programs and policies are in place and accurate. Manage daily operations of our fleet, ensuring optimal performance and efficiency.

Vendor Management: Work with fleet management company, vehicle vendors, repair facilities, insurance providers/brokers and others to ensure optimal performance of fleet. Identify potential cost savings through active negotiations. Own relationships with: Fleet Management Companies (Holman), Telematics Companies (Samsara), OEMs and Vehicle Suppliers, Maintenance networks and fuel providers.

Repair & Maintenance (R&M): Oversee preventive maintenance and repair programs across the fleet to maximize vehicle uptime and useful life. Monitor R&M spend and trends, manage repair network performance, and identify opportunities to reduce cost per vehicle.

Compliance & Safety : Ensure fleet compliance with all applicable regulations, including DOT, OSHA, and state emissions requirements (e.g., CARB), as well as vehicle registration, licensing, and insurance administration. Support the risk and safety team on accident prevention programs and support claims resolution.

Capital Equipment (Fixed Assets)

Asset Register & Accuracy: Maintain an accurate fixed asset register for capital equipment in partnership with Finance, ensuring asset records, locations, and assignments are current across all brands.

Capital Planning & Replacement: Build and maintain capital planning and replacement models for capital equipment, aligning replacement cycles with depreciation schedules, downtime risk, and field productivity.

Lifecycle Management: Oversee acquisition, deployment, redeployment, and disposal of capital equipment across brands, ensuring assets are utilized effectively before new purchases are approved.

Standardization: Define standard equipment specifications across brands to leverage purchasing scale and simplify maintenance and support.

Scope : Small tools and consumables