General Maintenance Technician

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

What this role is all about

Exceptional guest experiences rely on safe, well-maintained, and fully operational hotels — and our Maintenance Engineers help make that happen behind the scenes every day.

As a Maintenance Engineer, you’ll support the overall maintenance and upkeep of the hotel by handling general repairs, preventative maintenance, painting, plumbing, and engineering support across guest rooms, public spaces, and back-of-house areas.

This role is perfect for someone who enjoys hands-on problem solving, takes pride in maintaining high standards, and thrives in a fast-paced hospitality environment.

If you’re dependable, technically skilled, and passionate about hospitality operations — we’d love to meet you.

What you’ll be doing

What you’ll be doing

Perform general maintenance and repair work across guest rooms, public spaces, back-of-house areas, and hotel facilities.

Support preventative maintenance programs for HVAC systems, plumbing, electrical systems, lighting, painting, carpentry, and general building upkeep.

Respond to guest maintenance requests and operational repair needs quickly and professionally to support guest satisfaction.

Perform painting, patching, touch-up work, minor plumbing repairs, fixture replacements, and routine engineering tasks as needed.

Assist with troubleshooting and repairing hotel equipment, appliances, mechanical systems, and operational issues.

Maintain cleanliness and organization across maintenance shops, storage areas, equipment rooms, and workspaces.

Monitor building systems and report safety hazards, maintenance concerns, or operational issues promptly.

Follow OSHA regulations, hotel safety procedures, preventative maintenance standards, and operational policies at all times.

Support renovation projects, room inspections, and facility improvement initiatives as needed.

Partner closely with Housekeeping, Front Office, Food & Beverage, and hotel leadership teams to support smooth hotel operations.

Maintain maintenance logs, work orders, and operational documentation accurately.

Any other duties as assigned.

Anticipated Pay Range & Additional Job Information

What great looks like

Previous maintenance, engineering, facilities, hotel maintenance, painting, plumbing, HVAC, or building operations experience preferred.

Basic knowledge of general maintenance, plumbing, painting, electrical systems, carpentry, and preventative maintenance procedures.

Ability to troubleshoot and complete routine repairs efficiently and safely.

Strong problem-solving skills with attention to detail and operational quality.

Ability to work independently and manage multiple priorities in a fast-paced hospitality environment.

Strong communication, teamwork, and organizational skills.

Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed.

Technical certifications, trade school training, or hospitality engineering experience preferred.

A passion for hospitality, teamwork, operational excellence, and creating safe and welcoming guest experiences.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with Company Match

401(k) Retirement Plan with Company Match

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term Disability

Hospital Indemnity, Critical Illness & Accident Insurance

Educational Assistance

Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)

Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.