Head of Lending Operations

Constantinople delivers a new era of AI-native banking. Constantinople provides banks with a fully-managed software and AI operational platform, which brings together customer experience, product, data, operations, compliance and infrastructure in a single platform.

Constantinople’s AI-native platform eliminates the need for expensive infrastructure, and replaces manual operational and compliance processes with AI at scale. By removing the operational complexity of banking, Constantinople enables our client banks to focus on their customers and the business of banking.

The Role

Constantinople is looking for a Head of Lending to own end-to-end lending operations across every product and channel we run on behalf of our client banks residential mortgages, reverse mortgages, consumer vehicle loans, and business lending, originated via broker, customer-direct, and Flexible Lending Experiences (FLEX) workflows. This is an accountable-executive role, not a coordination role: you'll own the operating model, the control environment, the service levels we commit to clients, the unit economics of every loan we process, and the AI and automation agenda that makes lending faster and simpler for customers and clients alike.

Because Constantinople delivers lending operations as a service on behalf of ADIs, your team's performance is directly visible to our clients, their customers, their brokers, and ultimately their board and regulators you are the single point of accountability for lending operations in front of client executives, and the internal owner of the lending process and control framework that Risk, Compliance, and Internal Audit assess against.