Head of Product Design - Remote (US/CANADA)

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

The Opportunity

Design is a growth lever at Luxury Presence, not a support function. Our customers are some of the most discerning professionals in real estate, and the products they use every day need to earn their loyalty. This role exists because we're raising the bar.

We're looking for a Head of Product Design to define and build the design discipline at LP. You'll set the vision, establish the standards, and lead a talented team creating experiences that agents genuinely love. Your work will show up directly in retention metrics, weekly active users, and the reputation LP holds in its market.

This is not a steady-state role. We're at an inflection point as a product organization, with AI capabilities opening up new surface area and a customer base that's more engaged than ever. The person who takes this seat will shape what design means at LP for years to come. You must be AI-forward: not just adopting tools, but rethinking how great design gets made at speed.

What You'll Own

Design Vision and Strategy

Define and publish a Product Design strategy within your first 90 days, then evangelize it company-wide

Establish design principles, standards, and a point of view that sets LP apart in the market

Champion the customer's perspective in every product decision, keeping agent needs at the center

Product Impact

Partner with Product and Engineering to drive meaningful improvements in platform engagement and WAUs

Own the quality bar for every customer-facing experience

Translate product strategy into design execution that moves the metrics that matter

Team and Org

Lead and develop the Product Design team, building an environment where great designers want to stay and grow

Hire and retain top-tier design talent as the team scales

Build a culture of feedback, craft, and accountability

AI-Driven Velocity

Integrate AI tools and workflows into the design practice to increase design velocity by 25% without compromising quality

Model AI-native ways of working and coach the team to adopt them

What We're Looking For

Experience

8+ years in product design, with at least 3 years in a Head of Design, Design Director, or equivalent leadership role

Proven track record leading design at a high-growth SaaS company, ideally at a similar scale or trajectory to LP

Experience building and scaling design teams, with demonstrated success retaining top talent

Portfolio of work that shows measurable business impact alongside exceptional craft

Leadership and Mindset

Systems thinker who connects design decisions to business outcomes like retention and revenue

Deep ownership mentality: you take responsibility for quality and outcomes, not just output

Cross-functional leader who can earn influence across Product, Engineering, and GTM

Operationally rigorous: you run a tight org with clear processes, feedback loops, and accountability

AI-forward: you actively use AI in your design practice and aren't waiting to be told to

Domain

Genuine curiosity about how real estate professionals work, what they need, and what earns their trust

Experience designing for complex, data-rich, or workflow-heavy products is a strong plus