Human Resources Manager

At Minnesota Cannabis Services, we’re not just building businesses — we’re building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.

We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.

When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

Key Responsibilities:

Benefits Administration:

Responsible for direction and planning the day to day operations of group benefit programs (group health, dental, vision, worker’s compensation, life insurance, employee assistance program (EAP), retirement programs, employee discount program, etc.)

Assists HR Director in investigating new plans and programs that present the best value to company

Improves existing programs by implementing process improvements when necessary

Supervises and monitors HR Associates who function as benefit administrators within the company

Serve as primary point of contact for vendors and third party administrators

Coordinate transfer of data to external contacts for services and premiums

Create, document and maintain administrative processes and procedures for benefits

Ensure compliance with applicable government regulations

Coordinate daily processing

Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, etc

Create and oversee maintenance of employee benefit files, database, and records

Provide customer service support to employees to enhance understanding of company benefit packages

Coordinate with Marketing Team to design and distribute internal marketing campaigns regarding open enrollment and summary plan descriptions

Conduct benefit reconciliation and audits

Other duties as assigned

Employee Relations/Performance Management:

Manage HR associates performance in accordance with their job description

Conduct workplace investigations as they relate to sexual harassment, workplace violence, loss prevention or related to any other disciplinary violation or concern

Ensure consistent enforcement of company policy across business entities

Council management team to provide necessary feedback to employees when available

Administer and audit employee progressive discipline incident

Administer and audit employee attendance occurrences in accordance with companies hourly attendance policy

Make recommendations for and perform terminations when necessary

Perform and/or manage HR Associates to ensure administrative on-boarding and off-boarding functions are completed

Respond to inquiries and comments made through the company’s Human Resources ticketing system.

Assist Operations Team in creation of change management bulletins for new company wide processes and procedures that relate to HR

Ensure company standard operating procedures and company policies are always up to date and accurate

Manage all OSHA complaints and investigations, federal and state inquiries and investigations, employment applications and hearings, and verifications of employment.

Manage ADA accommodations and interactive process in conjunction with company practices and legal compliance.

Manage employee leave systems in accordance with federal, state and local laws including Family Medical Leave Act and Paid Family Medical Leave (Oregon, Washington, & Minnesota)

Other duties as assigned

Workforce Planning:

Plan for current workforce needs by identifying gaps in existing employee rosters

Assist in identifying how many retail associates and managers are necessary to hire at each retail location

Work with Operations team to make recommendations for changes in workforce needs depending on store sales forecasts

Identify new corporate positions necessary to company growth throughout expansion

Maintain knowledge of all regulatory requirements within cannabis industry and Federal and State employment/labor laws in regions including but not limited to: Washington, Oregon, Minnesota, Puerto Rico, Florida and Iowa to ensure company compliance

Involve legal team when necessary to clarify complex HR questions & issues as they arise

Maintain company HR system (HRIS), Learning Management System (LMS) and Applicant Tracking System (ATS) software to ensure accuracy and compliance

Conduct employee exit interviews

Other duties as assigned

Payroll Verification/Government Correspondence:

Position does not directly oversee payroll processing, but does play a role in the payroll process

Ensure Payroll is executed in a timely manner in accordance with regulatory requirements

Process child support and garnishments payments

Verify inputs in payroll system are appropriate and that time off is properly accounted for and allocated

Verify paid time off and paid sick leave for employees is accurate

Oversee time-sheet verification process

Oversee building of employee schedules

Ensure salary adjustments are accurate and accounted after employee is promoted

Ensure all information in our HRIS is accurate at all times

Respond to governmental requests for information such as unemployment claims

Conduct I-9 audits to ensure compliance

Other duties as assigned

Talent Acquisition/Recruiting:

Assist the Talent Acquisition team with:

pre-screening resumes

scheduling and conducting virtual and in person interviews

checking references and background checks and verifying educational degrees

extending job offers

Assist the Talent Acquisition Team with directing, managing, and motivating a team of recruiters and HR associates to deliver a consistent and quality interview experiences for candidates

Assist the Talent Acquisition Team with leveraging our workforce and ATS system to create reporting and team accountability with actionable sourcing, selecting, DE&I and hiring metrics

Complete onboarding for all new hires

Prepare and perform New Hire Orientation for all locations

Other duties as assigned

Learning & Development:

Own the design, delivery, and continuous improvement of the company's learning and development strategy across all corporate and client retail locations

Administer and maintain the Learning Management System (LMS), including course assignments, completion tracking, reporting, and troubleshooting access issues

Design and build training curricula for compliance requirements, cannabis regulations, and role-specific skill development, ensuring content stays current with regulatory changes across all operating states

Design new hire onboarding training programs in partnership with the Talent Acquisition team, ensuring a consistent onboarding and orientation experience for every new employee

Develop and manage leadership development programs and career pathing frameworks for management and high-potential employees

Track and audit completion of all required compliance training (harassment prevention, safety, cannabis regulatory requirements, etc.) and escalate gaps to leadership

Partner with Operations and location leadership to identify skill gaps and recommend targeted training interventions

Evaluate training program effectiveness using completion data, assessment scores, and performance outcomes; adjust curricula accordingly

Maintain a training content library, ensuring materials are version-controlled, accurate, and aligned with current SOPs and policies

Other duties as