Information Technology and Quality Assurance Director

INFORMATION TECHNOLOGY AND QUALITY ASSURANCE DIRECTOR

• Department: Information Technology and Quality Assurance Director
• Employment Status: Contract – Full-time

Location: Remote

Hourly Rate: $50-55/Hour

Summary:

Provides strategic oversight of quality assurance, information technology, data governance, reporting, and organizational process improvement. Leads and supervises the Quality Assurance Manager and oversees IT management and governance to ensure technology systems, databases, workflows, and automation support reliable operations and accurate reporting. Ensures data quality, reporting accuracy, regulatory compliance, documentation standards, and audit readiness across the agency. Partners with departments on data governance, technology strategy, compliance, and cross-functional improvement initiatives, while validating the accuracy and completeness of monthly, quarterly, and annual reports.

Responsibilities:

Lead and supervise the Quality Assurance Manager

Ensure quality assurance findings are analyzed, interpreted, and integrated into agency workflows and processes

Oversee IT Manager performance and IT governance alignment

Ensure systems, databases, and workflows support accurate reporting

Monitor system reliability, data flow, and automation integrity

Collaborate on technology strategy and compliance

Oversee data quality, reporting accuracy, and compliance with regulatory standards.

Work with departments to ensure data governance policies are followed

Validate monthly, quarterly, and annual reports for accuracy and completeness

Lead cross-functional improvement initiatives

Oversee documentation standards and audit readiness

Qualifications:

Experience with Information Technology infrastructure AND/OR bachelor’s degree in information technology, data analytics, health care administration, public health, business administration, social sciences, quality management, or a related field.

3 years of management experience

Excellent written and verbal communication

Knowledge of networking, Cybersecurity, cloud platforms and IT project management

Experience monitoring Key Performance Indicators

Experience in establishing continuous quality improvement practices

Strong leadership skills