Instructional Assistant (IT Support)

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn , X , Facebook , Instagram , and YouTube .

Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

Position Title: IT Support Technical Junior Instructor (A+)

Location: Bronx, NY

Reports To: Managing Director

Per Scholas seeks a dynamic, team-oriented Technical Junior Instructor to ensure Per Scholas’ adult students are equipped with the necessary skills for success in entry and mid-level tech careers. The Technical Instructor will deliver Per Scholas’ structured and approved curriculum in full-time technical training.

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a multi-talented Instructor and Technology professional to deliver high-quality instruction to a diverse student population who are seeking to acquire skills and credentials that will prepare them for career opportunities in technology. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, and project management.

WHAT YOU’LL DO

Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology

Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress

Manage student behavior, monitor and enforce student class attendance, dress code, and other program policies in a consistent manner as a partner with your peers in the professional development of all adult learners

Work in collaboration with the Senior Director, Program Development and Design to identify and continually evaluate and evolve the curriculum as new technologies become available

Work closely with the Program team to identify student needs, provide the necessary support, establish individualized plans for student achievement, and participate in regular student status meetings

Maintain and update Salesforce and Canvas with student grades, certification, scores, and progress notes

Provide students with insight into career tracks within the field and advise on career opportunities and types of positions that would be commensurate with their skills and credentials

Work with Business Solutions to recommend students for particular employment opportunities

Create, submit and maintain training curricula for approval and files

Work closely with staff in other sites to ensure the integrity of implementing the model

Order books, materials, and vouchers for exams in advance of training

Participate in extracurricular activities such as social activities, employer visits, and professional events as applicable

Perform all other related work delegated or required to accomplish the objectives of the total school program

Meet professional teacher education requirements of school and state

Participate in appropriate professional activities and development

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

At least 1 year of teaching experience

At least 1 year of IT Work experience

Experience with curriculum, syllabus development, and lesson planning a plus

Experience with methods and strategies to explain and clarify complex topics to students with diverse experiences and educational backgrounds

Ability to connect real-life work scenarios to the teaching environment

Ability to help students apply professional skills to their delivery and participation in the classroom

Experience with student assessment; and a talent to continuously evaluate the effectiveness of the curriculum Ability to analyze and synthesize technical information

Exceptional capacity to learn new technologies quickly and adapt to continuous changes in curriculum to stay current in the industry

Preferred Experience

Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)

3 years + of IT work experience

Experience teaching technical courses

Experience teaching remotely

Experience in workforce development

Technical Qualifications

Required

Current A+ certification (Current Edition 1200 Series)

Google IT Support Professional Certificate

Network+ Certification (Current edition N10-007)

Experience implementing network technologies in business environments with a focus on the deployment of TCP/IP suite protocols

Advanced knowledge of Windows, Apple, and Linux Operating Systems; this includes both end-user and server versions

Thorough understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

Linux production experience

Knowledge of cloud services technologies i.e. AWS, Azure, OpenStack

Additional Industry certifications are a plus

Personal Characteristics

You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission

You are data-driven, result-oriented, and a forward-looking catalyst for social change

You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently

You have a passion for teaching others and being part of a culture of continuous improvement

You are an effective communicator with strong oral and written skills

You are strong at managing your time and you can balance multiple projects and tasks

You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources

For this role specifically, we are targeting a salary of $47,840.00, salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year ). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements.

Comprehensive Medical Co