IT Infrastructure Engineer

Job Description

Reporting to the IT Manager and part of the IT Project & Cybersecurity team of 5 people, you will contribute to the quality of Sia's network infrastructure, security, and advanced-level support across our 45 offices in 19 countries, with a strong focus on the company's Meraki and UniFi network environment.

Your key responsibilities include:

Design, deployment, and maintenance of the company's Meraki network infrastructure, including firewall administration.

Design, deployment, and maintenance of the company's UniFi network infrastructure: switches, access points (AP), and related equipment.

Installation and configuration of network equipment: access points, switches, firewalls, and low-voltage cabling.

Network configuration and setup for new and international office openings.

Administration of part of the Microsoft environment: Microsoft 365, Entra ID, Intune, and Azure.

Design, development, and execution of complex PowerShell/Python scripts and API integrations (e.g., Microsoft Graph API) to automate network and administration tasks.

Level 3 support on complex network and application issues (Wi-Fi connectivity, security, Intune, etc.).

Data migration via ShareGate / Microsoft Graph API scripting.

Writing and maintaining technical documentation and user guides.

Participation in IT integration as part of new company acquisitions.

Occasional international travel outside India, as required.