IT System Administrator

SUMMARY OF ROLE

This role is responsible for maintaining, upgrading and managing our software, hardware and networks. The postholder will be expected to be responsible for designing, configuring and installing software, hardware and networks, monitoring system performance and troubleshooting issues while ensuring security and efficiency of IT.

PRINCIPAL RESPONSIBILITIES

Be self-motivated and work well with end-users, management, internal and external technical support personnel

Provide planning and manage rack installation for server and storage systems in a 24x7 enterprise environment

Hands-on repair of equipment; swapping HDDs, NVMEs, power supplies, DIMMs, etc.

Perform site audits of installation and cabling work performed by others.

Provide 2nd and 3rd level support for the systems to internal Customer Support staff.

Perform all backups and recovery for the hosted environment.

Deploying VMs, templates, managing iSCSI and other storage solutions.

HCI cluster management and support.

VMware and vSphere configuration support and updates

DC, DNS, GPO, users, security groups and system administration.

SCOPE OF POSITION

The role reports to the IT Manager and does not have line management responsibility.

The post holder will be expected to work any hours required in the execution of his/her duties.

LOCATION

This position is located at our Bulgaria side in Pleven.

It is the company’s intention that this job description is seen as a guide to the major areas and duties for which the jobholder is accountable. However, the business will change, and the jobholder’s obligations are bound to vary and develop, so the job description should be seen as a guide and not as a permanent, definite and exhaustive statement.

PERSON SPECIFICATION

Key Skills

Ability to think logically

Proven problem solving skills

Ability to work well in a team

Ability to prioritise your workload

Demonstrated ability to communicate and influence credibly and effectively at all levels of the organisation, including executive level

Excellent verbal and written communication skills

Keen attention to detail and adherence to procedures and deadlines

Computer skills’ including Excel / Word / Outlook - Intermediate level is a minimum

Knowledge and Experience

At least 3 year of experience as a System Administrator

At least 2 years experience of working with VMware and vSphere

Proven Powershell and batch scripting experience

Strong Windows Server knowledge

Good Linux knowledge

Flexible in approach, capable of prioritising numerous work streams

Excellent planning, organisation and administration skills

Personal Attributes

Natural relationship builder with integrity, reliability and maturity

A positive, can-do attitude

An inquisitive curious mind

Ability to take ownership and deliver on own tasks

Good time management skills

Qualifications

Minimum 4 (Level 3 qualification or equivalent) Maths and English education

IT related qualification is desirable