Air India Express
Lead - Loyalty
India
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- Seniority
- Lead / management
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 25 Sept 2026
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the posting
About the Role Air India Express is looking for a dynamic and commercially driven professional to lead loyalty programs, customer lifecycle initiatives, and AI-enabled marketing solutions. The role will drive member acquisition, engagement, retention, personalization, and partner-led revenue growth while enhancing the overall customer experience. Key Responsibilities Manage and optimize loyalty programs, including Maharaja Club and Tata NeuPass integrations. Drive customer lifecycle campaigns a…
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