Lease Admin Associate Manager

Job Title

Lease Admin Associate Manager

Job Description Summary

Responsible for managing the workflow and the day-to-day activities of the team for a specific functional or geographical area that supports the Portfolio Administration Service Line. The associate manager is also responsible for supporting the day-to-day activities at the client level and being a point of escalation for any questions or concerns that arise.

Job Description

Manages a domestic portfolio life of lease after initial lease setup

Abstracts term and conditions into system of record (SAP) (e.g. amendments, terminations, non-renewals, etc)

Administers critical dates in accordance with the real estate lease agreements

Processes landlord/tenant payments (e.g. rent, CAM, and other lease related charges)

Perform landlord/tenant CAM/Opex reconciliations

Ensure lease data is compliant for lease accounting reporting (FASB)

Reviews and approves work performed by other lease management specialists

Request/collect outstanding landlord security deposits

Updates system of record when discrepancies are identified through approval process and/or data integrity report

May provide guidance and training as needed

Request vendor setup from vendor management team and aligns in system of record

May participate in system testing

Request certificate of insurance for new leases and/or new landlord entity

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Manage all Portfolio Administration services for a specific team/account.

Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met

Provide leadership to staff with the goal of maximizing technology resources and improving processes

Provide new team integration and onboarding process

Support new hire training

Create and maintain trust and strong relationships with team members

Ensure specified account needs are met across team

Recommend new approaches, policies, and procedures to drive continual improvements in efficiency of services performed

Outline or oversee the continuous updates to the process playbooks

Support timely and accurate reporting to senior leadership and clients

Handle or oversee monthly rent and other critical reporting for clients and senior leadership

Provide regular feedback to leadership regarding issues, challenges, and areas for additional focus

Execute special projects as assigned by senior leadership

Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed

Support and assist with department and companywide initiatives and ensure company standards are implemented, met, and maintained

Demonstrate initiative and reflect a sense of urgency in daily duties by meeting or improving upon deadlines

Stay up to date on the latest industry standards and trends

KEY COMPETENCIES

1. Leadership

2. Strong Customer Service Skills

3. Strong Communication Proficiency (oral and written)

4. Organization Skills

5. Technical Proficiency

6. Analytical Skills

7. Research Skills

8. Detail Oriented

9. Sense of Urgency

EDUCATION

Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal

ADDITIONAL ELIGIBILITY QUALIFICATIONS

3+ years relevant work experience

Ability to read and understand financial statements

Strong interpersonal skills

Ability to manage multiple high priorities

Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 59,500.00 - $70,000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”