Lending Processor - Indirect

Job Description:

JOB DUTIES AND RESPONSIBILITIES:

• •Communicate loan decisions, answer questions and guide dealers/members through next steps/options.
• •Process and disburse all Indirect loans in conformity with all applicable federal and state regulations as well as internal policies and procedures.
• •Maintain working knowledge on all required loan documents, product related lending documents and all applicable operating systems.
• •Review requests to ensure proper set up and documentation is completed prior to disbursement
• •Ensure all stipulations are met prior to closing.
• •Disburse all Indirect loans in accordance with VACU policy and procedures.
• •Ensure that all application follow-up with dealers/members is done with efficiency and professionalism.
• •Send, receive, and process inbound/outbound information from all sources including mail, fax, loan systems, and electronic mail.
• •Provide support to other areas during times of high volume.
• •Ensure teamwork within the department and promote internal quality service with other areas of the credit union.
• •Make recommendations to enhance workflow, system processes and efficiencies.
• •Assist in training of new indirect processors to the department.
• •Maintain working knowledge of processes with outside vendors utilized as it relates to processing of applicable loan products.
• •Maintain positive communication with participating dealerships to ensure processing and disbursement in a timely manner and in accordance with indirect lending platform requirements.
• •Contribute towards individual, team and department goals while promoting team spirit.
• •Comply with all published enterprise level policies and procedures including, but not limited to, Risk Management policies.
• •Complete all required, ongoing enterprise level training including, but not limited to BSA, OFAC, and Information Security.
• •Report all Risk Management Policy violations in accordance with policy.
• •Performs other duties as assigned.

Expectations:

• •Accommodate flexible schedule including Saturdays, overtime and/or extended hours.
• •Ability to work independently and collectively within team environment.
• •Open minded and flexible to change.

JOB QUALIFICATIONS:

Knowledge and Experience:

• •Proficient knowledge of financial products, services, policies and regulatory guidelines is required.
• •Applicable knowledge of credit union policies, processes, and procedures with the ability to apply them appropriately is preferred.
• •Considerable experience with processing and disbursements of consumer products is preferred.

Skills and Abilities:

• •Ability to work independently in a fast paced environment is required.
• •Excellent PC knowledge and ability to learn new operating systems as needed.
• •Strong time management skills and strong sense of urgency to meet deadlines.
• •Ability to communicate effectively (internal and external member service skills) is required.
• •Strong organizational skills and multi tasking skills are required.
• •Sound judgment and analytical skills are required
• •Ability to handle stressful or difficult situations in a calm and professional manner.

Minimum Education and Experience:

• •High school degree required.
• •College degree or equivalent work experience required.

PHYSICAL REQUIREMENTS:

This job requires the ability to sit for long periods of time. This job requires infrequent lifting or carrying up to 10 pounds.