Medical Secretary

SUMMARY

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice.

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers, and one another.

RESPONSIBILITIES

Responsible for:

Answering phones, scheduling appointments, checking patients in and out from their appointment, and coordinating specialist appointments for patients

Collecting patient balances, copays, and credit cards at time of service

Reviewing lists of patients who need appointments and calling to schedule when due

Verifying demographics and insurance carrier information for every patient

Assisting patients with Kiosk sign in

Complying with OSHA and DOH standards

Scheduling, coordinating, and tracking STAT patient referrals and pre-authorizations

Adhering to Brown Health Medical Group guidelines for protecting patients’ demographic, clinical, and financial information

Providing superior customer service and outstanding patient care

Attending meetings/workshops as they relate to current position and office workflows

Performing other miscellaneous job-related duties as assigned

BASIC KNOWLEDGE

High school diploma required.

Basic computer skills and knowledge of medical terminology required.

Must be very organized.

Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families.

EXPERIENCE

Six months' experience in a medical office.

Pay Range:

$18.13-$29.90

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Brown Dermatology - South County - 65 Village Square Drive, Suite 201 South Kingstown, Rhode Island 02879 Work Type:

M-F 7:30 to 4:00 Work Shift:

Day Daily Hours:

8 hours Driving Required:

No