Medical Support Assistant (Office Automation)

Summary

About the Position: Located at Alexander T. Augusta Military Medical Center at Fort Belvoir, VA. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service. A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates new to Federal service. Non-Federal work experience may be creditable for leave purposes.

Duties

• •Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.
• •Maintains and monitors patient appointment or admission schedules for the assigned area.
• •Records and relays messages and/or redirect calls.
• •Ensures and verifies eligibility for care through appropriate resources.
• •Ensures the patient completes all necessary forms prior to receiving care.
• •Reconciles end-of-shift/end-of-day processing and reports.
• •Responds to emergency calls and notifies emergency medical personnel.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes receiving patients and visitors in a medical treatment facility, assisting patients with scheduling and intake forms, maintaining information and patient records with automated systems. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04). OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.