Operations & Client Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations & Client Success Manager based in Brazil.

• This is a strategic, client-facing leadership role responsible for the full client experience after onboarding.
• You will own relationships, retention, communication, and service delivery across multiple marketing initiatives.
• The role combines client success with hands-on operations, process improvement, and team coordination.
• You will build scalable systems, document workflows, and introduce automation to improve efficiency.
• You will work closely with teams delivering Meta Ads, organic content, and production projects.
• Success in this position requires strong commercial judgment, organization, ownership, and communication.
• The role offers the opportunity to directly shape how a growing remote marketing operation serves its clients.