Operations Specialist -Remote

Find your calling at Mercy!

MUST live within Mercy footprint Missouri, Arkansas, Oklahoma, and Kansas.

Operations Specialist professionals are well prepared in helping clinical and non-clinical providers meet the current healthcare and business challenges by capitalizing on short-and-long-term opportunities for growth and enterprise improvement.

Operations Specialist will take a comprehensive approach involving multiple dimensions of the hospital, clinic, and other care setting operations. The primary focus includes workforce support, and technological systems support.

• Working in cooperation with workforce operations, this role is a Partner in Excellence in all these areas, delivering the tools, education & training, expertise, and focused commitment to achieve sustainable change and position outcomes. This approach will help re-energize the hospitals and clinics across the ministry's culture by nurturing its most important asset, its people, while building a solid foundation for long-term financial strength. How this is accomplished, is by implementing the following objectives below.
• •Implementing the Comprehensive Assessment findings
• •Performing in and supporting the key performance drivers of overall operational strategy
• •Supporting Improvement Projections
• •Participating in Action Plan Management Progress Tracking and support of Performance Analytics
• •Technology Implementation Support

Position Details:

MUST live within Mercy footprint Missouri, Arkansas, Oklahoma, and Kansas.

• Qualifications:
• Education: Bachelor’s degree in business Admin or related field.

Experience: Minimum of 3 years’ experience in a supervisory or leadership role involving systems applications and/or analytics required; Advanced Graduate degree (e.g., MBA, PhD, etc.) preferred.

• Exceptional analytical and quantitative problem-solving skills.
• Ability to work collaborative in a team environment.
• Ability to communicate complex ideas effectively, both verbally and in writing.
• Ability to work effectively with people at all levels in an organization.
• Willingness to travel up to 40% within Mercy footprint MO, AR, OK & KS.

• Other Skills, knowledge and abilities:
• Proficient in the following Microsoft Products: Office/Teams, Excel, Power BI, Visio, Project and PowerPoint.

Must be able to assume a high degree of independent functioning and demonstrate prudent decision-making, autonomy and flexibility.

Preferred: Lean Six Sigma Experience

Preferred: Individual to have data analysis experience, performance improvements, operational, and financial hospital experience.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.