Operations & Warehouse Supervisor - 2nd Shift

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo ! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We’re eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef’s offerings.

This role follows a 2nd shift schedule, working from 3:30 PM to 12:30 AM , with designated days off on Tuesday & Wednesday.

The Warehouse & Ops Supervisor is responsible for overseeing the warehouse & ops team for their shift, ensuring that each required task is executed and conducted properly and safely. The Warehouse & Ops Supervisor is also responsible for anticipating and troubleshooting issues as they arise and managing the performance of warehouse & ops leads and warehouse associates on their shift; using all information available and collaborating with other stakeholders as needed.

Detailed Responsibilities

Supervision of Core Warehouse Functions:

The Warehouse & Ops Supervisor must demonstrate proficiency in all warehouse functions and processes and ensure compliance with standard procedures on a daily basis. The Warehouse & Ops Supervisor is accountable for maintaining the layout and organization of all drop zone and warehouse spaces and ensuring the warehouse & ops team is creating and promoting a safe workplace.

Issuing Product to Production:

Ensures full utilization of WMS for product moves to and from the production / shipping floor.

Familiarizes themselves with all trackers and inventory items to be able to verify production needs and provide guidance to team on correct product

Stays abreast of e-mails and other forms of communication directing changes to products required for production as a result of product shorts, delivery delays, or quality issues. Supervisor is expected to communicate to the warehouse team in a timely manner to preclude errors or production stops.

Ensures warehouse drop list is utilized to pull product for the production floor

Ensures product is placed in the correct quantity and location on floor per WMS and follows up when not meeting expectation

Upholds standard procedures for staging product in coolers and freezers when applicable

Must be able to read boxing call-out sheets and distinguish which meats are assigned to meals to clarify for the team and audit processes.

Works with warehouse lead to ensure team is making progress against task list

Works in collaboration with production management to problem solve when warehouse team responsibilities impact production efficiency

Conducts end of shift walkthrough to make sure that end of shift clean up duties have been completed and that all items are returned to the designated locations by assignment and temperature before leaving for the day. This requires a recap to be documented and communicated to all of the warehouse team.

Conduct audits of storage to ensure putback process adhered to by team.

Supervision of Warehouse Personnel:

The Warehouse & Ops Supervisor is responsible for leading the warehouse team on their shift. Supervisory responsibilities include but are not limited to:

Adheres to safety related procedures and works with associates to create a “safety first” work environment.

Develops an environment that is conducive to teamwork and collaboration

Communicates job expectations clearly and builds departmental standards for performance

Lives the Home Chef Values and models our Home Chef Competencies

Manages attendance reports and follows up on assigned points and coaching

Conducts rotational check-ins with all members of warehouse team to ensure all team members are progressing against task lists and communicated expectations of performance

Works with team leads and associates to problem solve when issues arise

Ensures that immediate and long term solutions are put in place to preclude future occurrences

Escalates the issues and resolutions to idea share with other shifts and other plants

Ensures all warehouse associates have been properly trained to safely move materials within the facility. Expected to audit the team during daily interactions and floor presence.

Ensures all warehouse associates have been properly trained in standard operating procedures for the warehouse department.

Audits the P.I.T. checklists for the department to ensure that all equipment being used has had a pre-shift operational check.

Ensures all warehouse associates are using WMS. Driving accuracy and efficiency daily.

Conducts performance evaluations for warehouse leads and associates in a detailed and timely manner.

Coaches through positive reinforcement or constructive feedback as necessary and maintains record of all coaching actions.

Develops team leads to effectively oversee the daily routines of their assigned team members.

Works with Inbound/Outbound Superintendent to manage scheduling and time off requests.

Communication and Coordination:

Acts as the main liaison between Warehouse and Production during active shifts

Ensures shift handoffs between Warehouse and Production are smooth and well-communicated, with clear status of materials and returns

Escalates and resolves delays, inventory gaps, or system discrepancies impacting production readiness or warehouse efficiency

Recommends and assists in implementing operating procedures and promotes continuous improvement within the department and the company.

General Responsibilities:

Follows the facility GMPs and Safety policies. This helps enforce them throughout the facility.

Supports the efforts of the company to maintain our food safety system (SQF) and quality programs as well as HCOS. Expectation is that all areas of warehouse responsibilities score at or above established standards.

This position requires 0% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

General high school degree, or equivalent, (e.g. GED)

Proficient in Microsoft Office Suite

Computer proficiency to execute transactions and enter counts/corrections as required

Ability to use handheld data logging equipment required

Must have Supervised at least 5-10 employees.

Must have 2+ years of warehouse experience in a leadership role

5S and lean manufacturing principles are highly desired.

Employees must be familiar with and become certified to use all Powered Industrial Truck equipment utilized at the facility within 90 days of employment.

More About Us

Perks and Benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Medical, dental, vision, life and disability insurance available

Paid holidays, sick time and vacation time

401k program

Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

• We are humble team players.
• We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-l