Principal, Internal Communications

WHO WE ARE

ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive.

Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in putting power in the hands of small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy.

THE OPPORTUNITY

ActBlue seeks a Principal, Internal Communications to own the strategy and execution of comprehensive internal communications for our organization of 300 distributed employees. This role is the senior-most internal communications expert at ActBlue, responsible for setting the strategic direction of the function, building the frameworks and systems that enable consistent communications across the organization, and leading execution across all channels and high-stakes moments.

This position requires exceptional strategic judgment, deep systems-level thinking, and the ability to operate with full autonomy. You will serve as the top-level internal communications advisor to ELT members and senior leaders, providing counsel on sensitive organizational matters, rapid-response situations, and the full range of moments that shape employees' experience at ActBlue. You move fluidly from strategy to execution and are recognized across the organization as the definitive expert on internal communications.

This role requires executive presence and the ability to independently prioritize large and complex work, managing stakeholder relationships across 15+ partners, including C-suite executives, department heads, ERG leaders, and cross-functional teams. You will understand how communications systematically impacts employee engagement, organizational culture, and business effectiveness, and translate that understanding into measurable outcomes.

You will report directly to the VP of Brand & External Affairs and work in close partnership with People & Culture, the Chief of Staff, and additional executives, department heads, and leaders across ActBlue.

WHAT YOU WILL DO

Own ActBlue's comprehensive internal communications strategy — defining KPIs, goals, benchmarks, and success metrics for the function, and driving accountability against them

Lead both strategic direction and hands-on production, setting the framework for organizational communications while personally executing high-impact content including executive messages, all-staff meeting materials, and the internal newsletter

Own production and strategic direction of ActBlue's internal newsletter, including content strategy, editorial calendar, and channel standards that engage, inform, and inspire staff while advancing organizational objectives

Define and maintain standards for all internal communication channels (Slack, email, Confluence), including editorial calendars, style guidelines, and quality benchmarks

Lead content development and set the strategic direction for quarterly virtual All-Staff Meetings (200+ attendees), independently translating organizational objectives into compelling programming that drives employee engagement

Partner closely with People & Culture to support change management communications and employee experience goals, ensuring organizational changes are communicated effectively across the workforce

Own 25% of content creation for annual in-person All-Staff Retreats, producing programming that strengthens organizational culture and connection across the distributed workforce

Prepare and counsel Executive Leadership Team members directly for internal communications events and high-stakes situations, providing strategic guidance and proactively identifying issues before they escalate

Serve as the top-level escalation point and subject matter expert on internal communications for all staff, managers, and leaders — and as a key thought partner for senior leaders and the executive team

Champion diversity, equity, and inclusion in all communications, working closely with DEI leadership to ensure inclusive messaging, authentic representation of lived experiences, and accessibility considerations for remote and distributed staff across all demographics

Receive advance, confidential briefings on contemplated organizational changes, restructurings, and workforce actions prior to union notice, including the underlying business rationale and labor strategy, in order to develop communications sequencing that protects bargaining leverage and legal notice timelines

Define and drive communication effectiveness metrics, using data to continuously refine strategy and demonstrate the impact of the internal communications function to leadership

WHAT YOU BRING

10+ years of progressive communications experience with demonstrated success owning and driving strategy for large-scale internal communication programs in organizations of 150+ employees, preferably in nonprofit, advocacy, and/or technology organizations; dedicated internal communications experience is required

Proven track record of serving as a senior advisor to Executive-level leaders, independently leading communications strategy and providing counsel on sensitive, high-stakes organizational matters with excellent judgment and discretion

Demonstrated ability to independently define goals, benchmarks, and success metrics for a communications function, and to hold the organization accountable to them

Systems-level mastery of how communications impacts employee engagement, organizational culture, and business effectiveness, with the ability to translate that into strategy, roadmaps, and measurable outcomes

Exceptional writing and content development skills with a portfolio demonstrating ability to craft compelling, strategic communications for diverse audiences and sensitive organizational topics

Proven success operating with full autonomy, independently prioritizing large and complex work and proactively identifying and addressing issues before they escalate

Executive presence and high judgment; ability to navigate any setting with senior leaders, including the executive team, and deliver strategic value during high-stakes communications situations requiring discretion and political acumen

Cultural competency and demonstrated commitment to diversity, equity, and inclusion in communication practices, with experience creating inclusive content that authentically represents diverse lived experiences and perspectives

Ability to work effectively across multiple time zones and collaborate with distributed teams

WORK & BENEFITS SNAPSHOT

This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (1-2 times per year). Additional travel may be required for select positions.

Registered States*:

Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C.

* While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer t