Procurement Operations Specialist

At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment. Key Responsibilities: · Lead end-to-end supplier catalog enablement and maintenance for hosted, CIF, and PunchOut catalogs across procurement platforms. · Coordinate with suppliers, Category Managers, Procurement Operations, IT, and master data teams to gather requirements and deliver catalogs on schedule. · Review and validate catalog content, pricing, item descriptions, classifications, contract alignment, and supplier information for accuracy and compliance. · Plan and coordinate catalog testing, user acceptance testing, defect resolution, deployment, go-live readiness, and post-launch support. · Resolve catalog issues such as pricing mismatches, missing content, connectivity failures, search or classification errors, and transaction defects. · Monitor catalog adoption, accuracy, cycle time, and SLA performance; provide regular updates and insights to stakeholders. · Maintain implementation trackers, SOPs, governance controls, issue logs, and catalog documentation. · Guide team members, manage escalations, and drive standardization, process improvement, and automation opportunities. Required Qualifications / Experience: · Bachelor’s degree in business, Supply Chain, Procurement, Information Systems, or a related field. · Typically possesses 4–7 years of experience in catalog management, catalog enablement, eProcurement, supplier enablement, or procurement operations. · Hands-on experience implementing and maintaining hosted, CIF, and PunchOut catalogs. · Experience leading catalog projects, coordinating global stakeholders and suppliers, and working in an SLA-driven environment. Preferred Skills: · Strong working knowledge of SAP Ariba, Ariba Network, SAP, Coupa, or comparable eProcurement platforms. · Understanding of catalog formats, cXML integration, procurement taxonomies, UNSPSC classification, and guided buying. · Strong data validation, troubleshooting, root-cause analysis, and problem-solving skills. · Proficiency in Microsoft Excel and operational reporting or analytics tools. · Excellent stakeholder, supplier, project coordination, and communication skills. · Ability to coach team members, manage priorities, and support continuous improvement in a global environment. India Enterprise Operations Hybrid Professional Bangalore, IN (0063) IBM India Private Limited