Professional Services Project Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

TITLE: Professional Services Project Manager

GRADE: 9

LOCATION: Belgrade, Serbia

Working hours: 2pm - 10pm (CET)

Job Description Summary:

Assigned to projects to manage solution delivery and services activities. Coordinates delivery activities with Sales, Program Manager, Practice lead and core team members. Creates and manages the Project Plan/Schedule and integrates the Development project schedule into the overall project schedule. Works with Practice Partners and Resource Managers to assign project teams. Defines and coordinates activities for all internal and external solution delivery resources.

Functional knowledge:

Client Relationship Management

Project Management Best Practices, tools and frameworks

CAPM to PMP certification preferred

Representative Responsibility:

English - written and oral - mandatory

Coordinates cross-disciplinary Professional Services delivery activities with the Program Manager

Completes or tracks completion of project tasks; escalates assignment conflicts and issues

Works with Professional Services Practice leadership team to generate estimates for project work

Manages the Change Control Process

Enforces NCR Atleos Global PMO processes as well as Delivery Methodology

Creates and manages the PS delivery detailed project plan including Work-Breakdown-Structures for all tasks and activities

Escalates poor team performance to PS management team

Provides weekly internal project status reports to PS Partner, PS Practice Lead and Program Manager outlining activities performed and planned, as well as dependencies and risks

Tracks and documents project's lessons learned

Has an in-depth understanding of all project budgets and changes

Identifies and manages engagement Risks and Issues

Regularly monitors assigned project completion against schedule and budget

Manages project invoices, revenue recognition and forecasting

Basic requirements:

English - written and oral - mandatory

Bachelor’s degree or relative work experience – mandatory

MS Office

Professional Services/Project Management knowledge

Operational responsibility within the Professional Services industry preferable

Ability to present information in a consistent, organized and accurate manner

Excellent interpersonal/leadership skills interfacing with both internal and external management

A proactive attitude and the ability to work independently with limited management supervision

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits :

Private Health Insurance

Employee Referral Bonus Program

Wellbeing Resources

Baby Bonus

Life, Accident & Disability Insurance

Numerous opportunities for internal career pathing and advancement

Discounts for employees at NCR Atleos partners

• EEO Statement
• NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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