Program Manager Transportation, EF Same Day Operations

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• We are looking for a Program Manager II to join the Same Day Operations team within First mile, responsible for scaling and optimizing the Amazon Flash and Pick-up Express programs in Brazil. This role will drive the end-to-end program management of same-day operations. Your main challenge will be to connect business and technology, benchmarking globally to create a world-class delivery experience for Customers and Sellers in Brazil.
• This role requires a strong ability to work with large volumes of data, communicate results to senior leadership, and influence stakeholders across multiple levels of the organization.

• Key job responsibilities
• - Shape the development of the Amazon Flash program roadmap, defining priorities, milestones, and success metrics aligned with business goals;
• - Implement strategic projects to ensure the best cost-efficiency, speed, and coverage throughout the Last Mile;
• - Be data-driven to identify new business opportunities that empower Amazon Flash operations and achieve competitive parity with marketplace peers;
• - Collaborate with technology teams and product managers to develop new tools, systems, and API integrations that support program scalability;
• - Manage phased rollout plans including seller enablement and volume scaling;
• - Work effectively with various stakeholders at different levels, including field operators, support teams, marketplace teams, and tech product managers;
• - Produce written narratives (6-pagers, PR/FAQs, business reviews) to communicate program status, risks, and opportunities to senior leadership;
• - Work closely with the team to understand business challenges and provide data-driven analysis for better decision-making.

Basic qualifications

• - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• - Bachelor's degree
• - Experience in Project/Program management
• - Experience in English-language communication skills, both written and verbal
• - Experience in program management, logistics, operations, supply chain, transportation, or a related field

Preferred qualifications

• - Experience with data analysis (including advanced Excel and database analysis)
• - Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration
• - Experience in e-commerce logistics, marketplace platforms, or delivery startups.

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