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Quirch Foods

Sales Support Supervisor

Atlanta, Georgia

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
1 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

  • It's fun to work in a company where people truly BELIEVE in what they're doing!
  • We're committed to bringing passion and customer focus to the business.
  • Essential Duties and Responsibilities:
  • Team Leadership: Supervise and mentor a team of sales support specialists, providing guidance, training, and performance feedback.
  • Order Management: Oversee the order processing system, ensuring accuracy and timely fulfillment of customer orders.
  • Customer Support: Assist with customer inquiries, resolve issues, and ensure a high level of customer satisfaction.
  • Sales Coordination: Coordinate with sales representatives to ensure seamless communication and support throughout the sales process.
  • Documentation: Maintain accurate records of sales activities, customer interactions, and order details.
  • Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the sales support function.
  • Reporting: Prepare and present reports on sales support activities, order status, and customer feedback to senior management.
  • Inventory Management: Assist with inventory management, including tracking stock levels and coordinating with the warehouse team.
  • Compliance: Ensure compliance with company policies, procedures, and industry regulations.
  • Qualifications and Educational Requirements:
  • Education: Bachelor’s degree in Business Administration, Sales, or a related field.
  • Experience: Minimum of 3-5 years of experience in sales support or a related role, with at least 2 years in a supervisory position.
  • Technical Skills: Proficiency in sales support software, CRM systems, and Microsoft Office Suite.
  • Communication: Excellent verbal and written communication skills, with the ability to interact effectively with customers and team members.
  • Organizational Skills: Strong organizational and multitasking abilities to manage various aspects of sales support operations.
  • Problem-Solving: Proven problem-solving skills to address and resolve customer issues and operational challenges.
  • Leadership: Demonstrated leadership and team management skills, with the ability to motivate and develop team members.
  • Attention to Detail: Strong attention to detail to ensure accuracy in order processing and documentation.
Original posting on Quirch Foods's site ↗

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