Scheduling Coordinator (Waco, TX)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Waco, TX office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

Scheduling patient appointments in adherence to Provider availability/area.

Prioritize urgent appointment task and schedule them accordingly

Assures that all messages are completed and distributed appropriately

Reschedules patient appointments as needed

Reviews and updates patient insurance information

Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service

Displays excellent communication skills

Reaches out to referring sources for patients expressing difficulty with scheduling

Updates account information at the point of scheduling

Maintains provider daily appointment quota

Have new patients scheduled within 3-5 business days

Insurance preauthorization

Places calls to the patients for the providers when needed

Handles voicemails daily and ensures all inquiries are handled properly

Correctly notate patient charts to maintain up to date accuracy

Qualifications:

High School Diploma / GED required; Associate or Bachelor's Degree preferred

Administrative healthcare experience preferred

Attention to detail

Ability to navigate several software databases throughout the day

Maintain a calm and pleasant demeanor with patients and staff

Effective communication across various mediums of communication with staff and patients

Strong written skills

Capable of managing high volumes of phone calls

PAY RATE-$18.00 AN HOUR

#black

Full-time employees qualify for the following benefits:

Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.

Paid Time Off

Paid Office Holidays

All employees qualify for these benefits:

Paid Sick Time

401(k) with up to 3% company match

Referral Program

Payactiv: pay-on-demand. Cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.