Scheduling Operations Officer

Summary

Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

Duties

This Scheduling Operations Officer position is located Charlotte Douglas International Airport (CLT), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Assisting with the scheduling of all screener operations activities. Assisting with the efficient implementation, performance, and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area. Monitoring daily personnel schedules for all shifts and ensuring sufficient coverage during operating hours. Maintaining personnel check-in/out sheets to ensure appropriate log-ins. Preparing, distributing, collecting, and maintaining all records, reports, files, paperwork and logs for supervisors. Receiving daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, incident reports, etc. Performing quality assurance audits as directed. Communicating information concerning personnel policy and procedures, safety hazards, and equipment to leadership. Performing semi-annual screening security risk assessments and stays abreast of local airport emergency plans (e.g., alarms, evacuations, etc.) The major duties described above reflect the full performance level of this position. Typically, the lower pay band (H Band) performs the same duties but will receive more guidance and training; and/or projects/work assignments may be less complex.

Qualifications

To qualify for the SV-H Pay Band (equivalent to GS-12), you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Developing and implementing program plans; Performing liaison functions with local and field operations; Performing quality assurance audits; and Serving as an information resource regarding personnel policies and procedures. To qualify for the SV-I Pay Band, (equivalent to GS-13), you must have one year of specialized experience equivalent to the SV-H Pay Band or GS-12 in the Federal service or equivalent experience in the private sector. Specialized Experience is defined as experience that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Developing and implementing program plans in support of airport screening operations, including staff scheduling, shift coverage, and resolution of scheduling conflicts Coordinating liaison functions with local and field operations. Conducting quality assurance audits, supporting security risk assessments, hazard identification, and emergency preparedness activities. Serving as an information resource regarding personnel policies and procedures. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.