Seafood Clerk

Additional Considerations (if any):

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At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Seafood Service Clerk

Department: Seafood

FLSA : Non-Exempt

General Function:

Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department.

Core Competencies:

• •Partnerships
• •Growth mindset
• •Results oriented
• •Customer focused
• •Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers

Positions that Report to you: None

Primary Duties and Responsibilities

• •Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• •Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• •Makes an effort to learn customers’ names and to address them by name whenever possible.
• •Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
• •Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• •Wraps, weighs, and labels product.
• •Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
• •Finishes display details including seafood for traying.
• •Prepare and organize seafood items for display.
• •Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• •Replenishes and organizes the coolers.
• •Reports out-of-stock products to appropriate personnel.
• •Removes trash in a timely manner.
• •Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• •Adheres to company policies and individual store guidelines.
• •Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• •Prepares some signs for the department.
• •Orders replenishment merchandise as directed by management.
• •Assists in other areas of store as needed.
• •Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities, and Worker Characteristics

• •Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• •Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
• •Ability to do simple addition and subtraction; copying figures, counting and recording
• •Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

• •High school diploma or equivalent required
• •Food Safety training;
• •Six months previous related work experience.

Physical Requirements

• •Visual requirements include: ability to see detail at near range with or without correction, depth perception, color vision (ability to identify and distinguish color), and field of vision.
• •Must be physically able to exert up to 85 pounds of force (energy exerted) occasionally; exert up to 40 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
• •Must be able to perform the following physical activities: balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

This position is continually exposed to a cool environment and dampness. There is frequent noise from the saws, exposure to cleaning solvents, and possibility of electrical shock. This is a fast paced work environment.

Equipment

Knives, Grinders, Patty Maker, Slicer, Pallet jack, Tumbler, and Wrapping system

Contacts

Deals with customers on a daily basis and vendors/suppliers on an as needed basis.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.