Senior Product Manager, Transportation Technology

About the Role

Coupang is seeking a Product Manager to join the International Transportation Product team, responsible for building and scaling technology products that power our end-to-end transportation network across Asia.

This role owns products spanning the entire transportation journey, from supplier pickup and fulfillment center movement to last-mile delivery and returns. You will work closely with operations, engineering, and data teams to develop innovative products that improve efficiency, reliability, and customer experience.

This is not a Taiwan-only role. The successful candidate will have opportunities to drive transportation technology initiatives with global impact, including our strategic address intelligence platform and next-generation delivery applications across multiple markets.

What You Will Do

Product Ownership

Own and manage products across the full transportation lifecycle:

First Mile (Supplier → Fulfillment Center)

Middle Mile (Fulfillment Center → Delivery Station)

Last Mile (Delivery Station → Customer / Returns)

Define product strategy, roadmap, and requirements based on business needs and operational challenges.

Write detailed product requirements and work closely with engineering teams throughout the development lifecycle.

Partner with operations teams to identify opportunities for automation, efficiency improvement, and service enhancement.

Transportation Technology Innovation

Lead the development of transportation technology products that improve network efficiency and delivery performance.

Drive adoption of new products through User Acceptance Testing (UAT), pilot programs, and large-scale rollout across the network.

Develop AI-powered solutions to enhance delivery quality, compliance, and operational excellence.

Address Intelligence Platform

Contribute to the development of Coupang's proprietary address intelligence platform.

Build products that leverage delivery insights collected across millions of customer interactions and thousands of drivers.

Help create scalable infrastructure that improves address accuracy, route efficiency, and delivery success rates across markets.

Delivery App Experience

Drive enhancements to the delivery applications used by drivers.

Work on innovative capabilities including:

Real-time delivery photo verification

Location compliance validation

Image intelligence and automation

AI-powered operational tools

Cross-Functional Leadership

Collaborate with Engineering, Operations, Data Analytics, and Business stakeholders.

Make data-driven product decisions through metrics analysis and experimentation.

Influence transportation technology strategy across Taiwan and other international markets.

Basic Qualifications

8+ years of Product Management or Product Ownership experience.

Proven experience managing products from concept through launch and adoption.

Strong experience writing product requirements and working closely with engineering teams.

Excellent stakeholder management and communication skills.

Fluent English & Chinese communication skills (written and verbal).

Currently based in Taiwan

Preferred Qualifications

Experience in Transportation, Logistics, Mobility, Ride-Hailing, Delivery, or Supply Chain industries.

Software Engineering background, especially candidates who transitioned from SDE to Product Management.

Experience building data-intensive or platform products.

Experience working with AI, machine learning, or operational technology products.

Experience working across multiple countries or global teams.

Why Join Us?

Build transportation products with global impact.

Own mission-critical systems supporting one of the fastest-growing eCommerce networks in Asia.

Work on cutting-edge AI applications in logistics and delivery.

Influence product strategy across multiple markets, including Taiwan, Korea, and future expansion markets.

Partner with highly collaborative teams spanning Product, Engineering, Data, and Operations.