Davies
Specialist - ITSM Major Incident Management
Pune, Maharashtra, India
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- Seniority
- Mid level
- Country
- IN
- Work mode
- On-site / unstated
- First seen by hirly
- 1 Oct 2026
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the posting
The Specialist - ITSM Major Incident Management is the global process lead accountable for restoring business-critical technology services rapidly and safely, while minimizing customer, policyholder, colleague and operational impact. Based in Pune, this senior individual contributor will command major incidents across regions, establish a reliable follow-the-sun operating rhythm and own the maturity, control and measurable performance of the Incident Management practice. The role leads through …
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