SR. HUMAN RESOURCES BUSINESS PARTNER – AMB Family Office

Human Resources Business Partner

AMB Family Office is the investment management and support services arm of Arthur Blank’s for-profit businesses. The Blank Family of Businesses portfolio includes The Arthur M. Blank Family Foundation, National Football League’s Atlanta Falcons, Mercedes-Benz Stadium, PGA TOUR Superstore, Major League Soccer’s Atlanta United FC, West Creek Ranch, Mountain Sky Guest Ranch, and Paradise Valley Ranch. While diverse in nature with unique operations and customers, these businesses are run based on a common set of core values, which focus on developing customer relationships, treating associates with respect, and supporting communities.

Our Ideal Candidates:

Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.

Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.

Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.

Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.

Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.

Position Summary

Guided by the Blank Family of Businesses Core Values, the Human Resource Business Partner acts as facilitator, educator, coach, and proactive partner to the operating company leadership team and associates across all areas of Human Resources. The HRBP is fully dedicated to internal operating company clients, their needs and their duties. A primary goal is to develop and implement better people management practices, transferring requests and solutions to/from the business unit. This position includes focus areas in employee relations, talent acquisition, training, employment compliance, compensation/ total rewards, and Human Resources related metrics. The Human Resource Business Partner, consistent with the Human Resources team, views associates’ as internal customers and works diligently to add value at the individual and organizational level. This role drives the execution of many HR processes to support each functional area. In summary, this role is challenges to minimize talent risk, optimized development & deployment, and ensure our people are true competitive advantage.

Roles and Responsibilities

• •Partners with AMB Family Office and AMB Family Foundation leadership to understand their business needs and to provide value-added HR support that aligns with company focuses.
• •Comfortability interacting with hourly associates, as well confidence to engage with senior leadership.
• •Acts as a single point of the contact for all Family Foundation and Family Office associates and managers.
• •Builds a strong business relationship through subject- matter expertise, attention to details and meeting deadlines.
• •Actively identifies gaps, proposes and implement changes necessary to cover risks.
• •Intakes, investigates and resolves complex employee relations issues, including grievances.
• •Builds associate morale, increase team productivity and improve retention through engagement activities
• •Understands staffing needs and work in partnership with business leaders to proactively address headcount goals.
• •Effectively influences the management team to drive culturally aligned approaches to people practices.
• •Acts as the performance improvement driver and provokes positive changes in people management.
• •Manages complex and difficult HR Projects in partnership with other business leaders and segments.
• •Leads in maintaining compliance with federal and state employment laws across the organization.
• •Partners with associates and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
• •Conducts benchmarking research to utilize best practices and compare our approaches within the industry.
• •Supports the HR team in developing HR metrics/analytics and approach initiatives with an ROI mindset.
• •Proactively and creatively communicates with associates on development and career enhancement initiatives.
• •Functions as a leader on the HR team, role-modeling desired behaviors and driving agreed upon results.
• •Presents with authority, commands attention, and courageously addresses uncomfortable topics.
• •Demonstrates Project Management capabilities, to help facilitate large scale hiring and engagement events.
• •Periodically serves as the HR contact on duty for public events (up to 70k+ in attendance) held at Mercedes-Benz Stadium; Events may occur during nights, weekends, and holidays.
• •Oversees COVID-19 case management for Family Office and Family Foundation.

Skills & Knowledge

• •Highly analytical with strong critical thinking and problem-solving abilities.
• •Project management skills including strategic thinking, planning and organizing.
• •Attention to detail and dedication to quality.
• •Exceptional written and verbal communication and presentation skills.
• •Organizational savvy and relationship building skills.
• •Outstanding customer service including ability to serve, lead and influence across all levels.
• •Ability to maintain high levels of confidentiality and build trust.
• •Seasoned judgment.
• •High proficiency in Microsoft Office and ability to learn new software or programs quickly.

Qualifications and Education Requirements

• •5-7 years of Human Resources Business Partner or Manager experience, preferably in a generalist capacity.
• •Bachelor’s degree and/or HR certification preferred.
• •Customer- centric employment background, including exposure to hospitality, retail, and/or sports industries.
• •Experience indirectly leading and influencing a large group of mangers and associates (several hundred).
• •Experience supporting multiple business segments and/or multi-unit.
• •Previous high-volume employee relations experience.
• •Ability to adjust to competing demands with a flexible attitude and collaborative spirit.
• •Familiar with ‘start-up’ environment- building people processes and measuring effectiveness.