Supervisory Tax Analyst

Summary

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Non Service Center This job (or announcement) is open to current permanent IRS competitive service employees in Taxpayer Services business units. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

As a Front Line Manager you will: Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work. Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action. Give advice, counsel or instruction to employees on work and administrative matters. Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions. Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate. Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases. Identify developmental and training needs of employees, providing or arranging for needed development and training. Initiate ways to improve production, work processes and/or to increase the quality of the work directed. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Serves as a first-level supervisor with full managerial authority over a staff of professional analysts engaged in quality improvement, program evaluation, and financial management analysis of revenue program operations within the operating division. Plans, directs, coordinates, and evaluates the work of the unit, ensuring alignment with organizational goals, strategic priorities, and IRS mission requirements, with particular emphasis on the effective and efficient use of financial resources. Establishes performance standards and evaluates employee performance; provides ongoing feedback, coaching, and formal performance appraisals. Assigns work based on priorities, selective consideration of employee competencies, and evolving program and financial management needs, and provides both technical and administrative guidance to ensure the accuracy, timeliness, and consistency of work products. Serves as a senior technical authority on financial management and quality improvement initiatives affecting revenue program operations, applying a wide range of analytical and evaluative methods to assess program effectiveness, efficiency, compliance, and financial performance across organizational components with differing functional responsibilities. Leads and oversees complex studies and projects involving the analysis of operational processes ,budget execution, cost efficiency, and resource utilization, utilizing methodologies such as DMAIC, business process reengineering, and project management principles Excellent communication skills - written and verbal Ability to evaluate program effectiveness within assigned section Ability to complete duties in HRConnect, SETR, ITM, BEARs Ability to evaluate subordinates Ability to establish and deploy short and long term goals Experience using EQRS/NQRS STANDARD POSITION DESCRIPTIONS (SPD): PD95844 Visit the IRS SPD Library to access the position descriptions.

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE IR-05: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualified for this position your experience must include: Applying communicative techniques to effectively and diplomatically interact with internal and external customers; Utilizing NQRS database and data collection/reporting for Business Measures; Process Analysis fundamentals to evaluate program effectiveness and identify areas for improvement. Utilizing financial management principles, practices, methods, and regulations to achieve the mission and goals of the program. Assisting with the preparation of IRM changes and relevant training material with appropriate employee development specialist; Conducting program reviews to assist in the evaluation of recommendations, and monitors the results and the effects of procedural or system changes; Completing administrative and personnel-related duties using automated management systems such as HRConnect, SETR, ITM, or similar systems; Managing projects or programs by establishing short- and long-term goals, identifying resource requirements, monitoring progress, and evaluating program effectiveness. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". For more information on qualifications please refer to OPM's Qualifications Standards. Go to Understanding the IRS Paybands for GS/IR conversion.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).