Technical Program Manager

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

You'll drive the delivery of complex payments programs, keeping engineering, product, and business stakeholders aligned as systems like authorization switches and fraud platforms move from plan to production, all while keeping compliance and audit requirements on track.

WHAT YOU'LL DO

Own the end to end delivery roadmap for payments authorization and fraud initiatives, from planning through go live

Coordinate across engineering, QA, risk, and business teams to keep dependencies visible and on track

Manage RAID logs, escalate risks early, and drive resolution before they become blockers

Translate technical constraints around auth switch behavior and fraud detection logic into plans stakeholders can act on

Run governance ceremonies including status reviews, steering committee updates, and release readiness checks

Own audit readiness for the program, coordinating with compliance and internal audit teams to keep documentation and controls evidence current

Track program health using data, not gut feel, and adjust scope or sequencing when the numbers say to

Partner with client stakeholders to manage expectations, priorities, and tradeoffs in real time, including around PCI and SOX control requirements

Identify process gaps across international and domestic auth switch workstreams and fix them before they compound

Keep documentation and reporting clean enough that anyone, including an auditor, can step in and understand where things stand

WHAT WE'RE LOOKING FOR

5+ years managing technical programs, ideally within payments, banking, or financial services

Direct exposure to authorization switch systems, domestic, international, or both

Familiarity with fraud detection or fraud management systems and how they interact with transaction flows

Experience working within PCI DSS and SOX control environments, including audit prep and evidence gathering

Experience running agile or hybrid delivery models across multiple technical teams

Comfort managing RAID logs, dependency mapping, and cross-team risk tracking

Strong stakeholder management skills, including with senior client leadership and internal or external auditors

Nice to have: experience with payments modernization, migration, or platform replacement programs

A clear communicator who stays organized under pressure and asks good questions before assuming

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning.

We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.

Minimum Degree Required:

Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required