Technical Program Manager

Where Trust Leads, Bold Ideas Grow, and Community Thrives

Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:

Build Trust: We set the standard for skincare, transparency, and shared knowledge.

Be Bold: We lead through innovation and by challenging the status quo.

Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.

Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.

Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:

Generous paid time off, including time off to volunteer

Learning and development resources to support personal and professional growth

Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products

Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)

Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District

Did we mention we’re a dog-friendly office?

Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.

How you’ll have an impact at Paula’s Choice:

We are seeking a Technical Program Manager to lead cross-functional technology projects and programs across our enterprise technology landscape. Initiatives may span customer-facing platforms, ERP and supply chain applications, systems integrations, data and analytics, and infrastructure.

In this role, you will translate business objectives into actionable plans, coordinate delivery across internal teams and external partners, and maintain alignment from initiation through launch. Depending on organizational needs, you may manage individual projects or a group of related workstreams.

As the Technical Program Manager, you will

Lead technology projects and smaller-scale programs from planning through implementation.

Develop and maintain clear objectives, workplans, milestones, budgets, and success measures.

Coordinate delivery across business stakeholders, technology teams, vendors, and consulting partners.

Partner closely with a Business Systems Analyst or independently to gather, document, and validate business requirements, translating them into clear functional and technical specifications.

Manage risks, issues, dependencies, decisions, and resource constraints, escalating when appropriate.

Facilitate stakeholder alignment and maintain accountability across teams without direct authority.

Create clear status reports, decision materials, dashboards, and other program documentation.

Contribute to consistent program management practices and ways of working.

What you’ll bring to the table:

Skills:

Working knowledge of enterprise applications, systems integrations, APIs, data and analytics, and technology infrastructure.

Strong project planning, organization, facilitation, and problem-solving skills.

Experience with Agile, Scrum, waterfall, and hybrid delivery approaches.

Ability to communicate effectively with business, technical, vendor, and leadership audiences.

Ability to build alignment, maintain momentum, and drive execution in a collaborative environment.

Experience:

5+ years of experience in project management, program management, business systems analysis, or related technology delivery roles.

Demonstrated experience delivering cross-functional technology initiatives involving business stakeholders, technical teams, and external partners.

Experience managing project plans, budgets, resources, vendors, risks, and dependencies.

Experience gathering and validating business requirements when dedicated Business Analyst support is not available.

Experience working across multiple technology domains, regions, or business functions preferred.

Education:

Bachelor's degree in Information Systems, Business, Computer Science, or a related field, or equivalent professional experience.

PMP or related certification is a plus.

Work environment & Collaboration:

Remote eligible position, with ability to support east coast time zone preferred.

Regular collaboration with cross-functional stakeholders across North America and Europe, and occasionally Asia.

What we offer you:

A robust benefits package including health, vision, dental, retirement and more

Flexible spending account, Employee assistance program

Fitness perks, meditation app membership and more

Product samples and discounts

Generous PTO

Note: At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

Approximate Salary Range Based on Experience and Location:

$125,000 - $135,000 USD/annually

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Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.

Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.

Please note:

At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected] . This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.

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