Transport Executive

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Role Overview:

Support all aspects of employee transport operations at The Client at Powai, ensuring safe, reliable, cost-effective, and fully documented service delivery. Manage efficient daily routing, vendor coordination, roster management, and compliance with all contractual and statutory requirements while maintaining 24/7 transport support.

Key Responsibilities:

Prepare, review, and manage daily and shift-wise transport rosters for employee pick-up and drop, ensuring vehicles are dispatched on time

Record start times, mileage, kilometer readings, driver details, staff boarding times, and initial pick-up times accurately for documentation

Ensure only authorized employees listed on roster sheets are transported as per approval protocols and process requirements

Monitor vehicle departure times and ensure each vehicle leaves at exact appointed time with complete trip documentation

Support maintenance of 24/7 transport helpdesk by logging calls, assisting with queries, and documenting urgent requests efficiently

Track trip progress in real-time and report any incidents, speeding cases, delays, or exceptions immediately to Transport Helpdesk

Communicate with drivers and transport team over radio and other channels as needed for coordination

Keep accurate log books upon arrival at client site and maintain digital records, excluding any excess mileage

Collaborate closely with JLL teammates, transport team, vendor supervisors, security, and facility management to ensure safe operations

Ensure compliance with all transport processes, employee data protection, and safety protocols at all locations

Maintain important transport-related contact lists and keep vendor supervisor information current

Assign unique reference numbers to transport requests and prepare work orders for each service requirement

Monitor completion of work orders and track fulfillment against service level agreements

Assist in scheduling and monitoring of routine and ad hoc trips based on employee requirements

Prepare daily, weekly, and monthly transport summary reports with trip volumes, on-time performance, and incident logs

Support calculation and validation of vendor invoices based on trip logs and contractual rates

Address employee transport queries with courtesy and professionalism, contributing to seamless workplace experience

Monitor and support improvement programs for transport efficiency, cost optimization, and service quality

Willingness to work in rotational shifts

Qualifications:

Bachelor's degree in any discipline

1-3 years of experience in transport operations, administration, or logistics coordination

Corporate or BPO transport management experience strongly preferred

Good verbal and written communication skills for professional interaction with employees and vendors

Strong teamwork and collaboration abilities to work effectively across departments

Proficiency in MS Office (Excel, Word) and data entry for maintaining logs and reports

Excellent attention to detail with focus on accuracy in documentation and record-keeping

Strong organizational skills to manage multiple routes, schedules, and priorities simultaneously

High integrity, punctuality, and reliability in handling time-sensitive operations

Customer service orientation with ability to handle queries and concerns professionally

Flexibility to work in shifts and adapt to fast-paced, 24/7 operational requirements

Analytical mindset to review reports, identify trends, and support process improvements

Location:

On-site –Mumbai, MH

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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