Trucking Operation Specialist

Responsibilities

• -Manage full-cycle domestic trucking operations, including FTL and LTL shipments, from load planning through final delivery and settlement.
• -Coordinate with warehouses and customers to ensure accurate freight pickup, delivery scheduling, and dock appointments.
• -Secure and manage carrier capacity, negotiate competitive rates, and monitor service performance to meet operational KPIs.
• -Track and oversee transportation schedules, proactively addressing delays, service disruptions, or accessorial issues.
• -Prepare, review, and verify transportation documentation (BOL, rate confirmations, invoices, delivery receipts) to ensure compliance and accuracy.
• -Oversee billing processes, including issuing customer invoices (A/R), auditing carrier invoices (A/P), and resolving discrepancies.
• -Monitor shipment-level profitability and analyze margins to ensure cost control and performance targets are achieved.
• -Maintain accurate shipment and financial records within TMS/ERP systems, ensuring timely load closure and reporting.
• -Collaborate with customers, carriers, and internal teams to resolve delivery, damage, shortage, or claim-related issues efficiently.
• -Identify process improvement opportunities to enhance operational efficiency, reduce costs, and strengthen carrier partnerships.

Qualifications

• -1~5 years of hands-on logistics operations experience (freight forwarding, carrier management, shipment planning, tracking).
• -Strong negotiation, communication, and problem-solving skills.
• - Proficiency with logistics systems, Microsoft Office (Excel, Outlook), and basic reporting tools.
• - Ability to work independently and prioritize multiple tasks in fast-paced environments.

Preferred Qualifications

-Bilingual in English and Korean

Benefits (Full-Time ONLY)

• -Health, Dental, and Vision PPO Insurance
• -Life, STD, LTD Insurance
• -401(K) Plan
• -Paid Time Off
• -Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• -Years of Service Awards
• -Education Assistant Program (Based on Eligibility)